Web Design GloryReviews of webdesignglory.com

I am totally unhappy as my site was not completed in getting info on mobile working. It was a painful experience. I felt like I was forced to sign off on work in order to get my website live. I have had to spend hours with the host provider and the web designer to try to get things to work.

Your website will go down every week if not more. Do not use this company. They are unreliable.

HORRIBLE experience with extremely unprofessional people. BEWARE! Avoid this business at all cost. They will lure you in with somehow competitive prices and then try to make up features that are supposedly not included for the website in order to try to take your money. Very informal and inexperienced project managers will try to handle your project and make you waste time and money. You’ll basically have to do the project management yourself. They do not respect any agreed scope of work and will try to bend it to increase budget. This is how the whole thing works: 1) a sales guy will call you and call you and call you and offer the moon and the stars for a “professional website” based on your requirements. He will give you a presumably competitive price. 2) after you purchase the package then they assigned you a inexperienced project manager and make you fill out a long questionnaire with all the details of the website (pages, features, etc) and the full scope which everyone signs off on and you assume this is what you will receive 3) they will send you some premade mockups for you to choose from 4) from here they start to delay and make up things to increase the project budget. 5) if you are lucky you’ll end up with a half made website with 50% of the scope you had signed off for. There are much better options out there.

I engaged Web Design Glory to design a website and five social media pages in December 2023. Initially promised completion within two weeks, the project stretched on for three frustrating months. Throughout the ordeal, I encountered a series of unfulfilled promises and unprofessional behavior. Despite providing all necessary content and clear instructions, the project was constantly delayed. I had to repeat myself to multiple project managers, and additional charges were demanded for features that should have been included from the start. When I threatened to cancel the order, they promised to finish the project if I removed my dispute with PayPal. This tactic of holding completion hostage for dispute withdrawal is highly unethical. Despite reassurances from various representatives, including the owner, the project remained incomplete. I was bombarded with messages from their dispute department, pressuring me to retract my dispute, with threats of prolonged disputes if I didn't comply. This experience has not only cost me time and money but also caused immense frustration. I caution anyone considering Web Design Glory's services to think twice before entrusting them with their project.

No people skills customer service on the phone very disappointed. Very rude.

DON’T! These people create their own reviews in my opinion. I say this bc they offered to do the same for my online company that was brand new and never sold a thing before. Some may see this as a good thing but their character is flawed in my observation.They hold your social media hostage, they may create it but will not provide the credentials to you, ( they are doing this to me now)I’m getting ready to seek legal counsel bc I OWN my name and the facebook page created is not mine and they won’t remove it. Also they crated a TikTok and misspelled my name, I have the receipts on that. They all sound like they are from another country and they constantly upsell you and play on your naiveness and enforce the need on why you need this or that. JUST LOOK my review is the only REAL negative review in my opinion. No lie I have receipts, deal w them at your own risk. UPDATE this company called me repeatedly told me to not dispute, they emailed, they text and said I would receive a FULL refund. Instead of refunding me $1299. They tried to give me $1225. Bc of fees. I continued with my dispute. THEN the wound up not removing the page on fb w my business name as of now. They told me to take this review down. Had someone else call again another cellphone and say they are from the legal department. Said I was making threats bc I told them I would obtain an attorney bc I own my name and they weren’t removing that page. He said they have a legal team too. I said go ahead bc I have receipts of my charges, conversations and I can back everything I’m saying. I was not bluffing. I felt threatened and I don’t take kindly to threats. This is the second time I felt that way from tsomeone else also on their team.He said, do you want to mess up your credit? Like what? Are you threatening to try to do something to my… idk it was a HORRIBLE experience and NO they didn’t keep their word on my refund but created a fictitious refund transaction that was supposed submitted, it looked suspicious to ME and I never received the refund. So again MY opinion based on the actions or non-actions.My bank said 6 hours later mind you, still no such transaction or pending refund I should say. They wanted more information from me according to Trustpilot, I was sent an email from Trustpilot. TRUSTPILOT I have proof of everything I have said, THIS is my experience w this company. I am entitled to my opinions, right? That what this site is for, well THE WORST very stressful, I’m fresh out the hospital from beating cancer and this company took allll my energy, PERIOD!! It’s interesting how all of a sudden there is now another 1 star review, that was not there earlier today 11/24/23 smh it’s been truly a wild ride.