WeatherTechReviews of weathertech.com

Like many consumers, I was persuaded by WeatherTech's advertising and reputation. Based on everything I had seen and heard, I expected a premium product with a custom fit worthy of its premium price. Unfortunately, that was not my experience. Recently, we purchased a 2026 GMC Terrain Denali. When the dealership offered their floor mats, I politely declined. I had seen WeatherTech's advertisements promoting a laser-measured, vehicle-specific fit, and I believed their mats would provide better protection and a better fit than the dealer's product. Although they cost more, I was excited to place my order. That excitement faded when the mats arrived. The advertisements depict products arriving neatly packaged and protected. My order arrived with all four mats packed into two boxes without any protective wrapping. As a result, the mats had become distorted and had lost much of their original shape during shipping. I contacted WeatherTech customer service and was advised to lay the mats in direct sunlight so the heat would allow them to return to their intended shape. I followed those instructions exactly. While the mats became more flexible, they still failed to fit properly. There were noticeable gaps between the mats and the floor of the vehicle. To their credit, customer service responded promptly and agreed to send a replacement set after reviewing photographs of the issue. Unfortunately, the replacement order arrived packaged in the same manner as the first shipment. Once again, the mats were packed tightly into two boxes without protection to preserve their shape. I followed the same instructions, allowing the mats to warm in the sun before installation. Once again, the result was the same. The mats failed to conform to the floor and left significant gaps throughout the vehicle. When I contacted customer service for a third time, I was disappointed by the response. Rather than addressing the ongoing fit issue, I was essentially told that the mats were performing as designed and that there was nothing further WeatherTech was willing to do. What disappointed me most was the contrast between the product presented in the advertising and the product that arrived at my door. The custom, laser-measured fit promised in the marketing simply was not reflected in my experience. In this case, I would have been better served purchasing the OEM floor mats from GMC. While others may have had a different experience, I can only speak to my own. After two shipments, multiple calls to customer service, and two unsuccessful installation attempts, I was left disappointed with both the product and the resolution. Perhaps my experience is the exception rather than the rule. However, I paid a premium price expecting a premium product and a custom fit. Unfortunately, that was not my experience.

I recently bought a rear floor liner for my wife’s Acura MDX. It fit properly, if we never wanted to use the 3rd row. There is no fold or bend that allows the cover to truly work when the 3rd row is up. You basically have to remove the liner when the 3rd row is up. Wife decided this was not what she expected of this product and wanted to get the liner from Acura which had the floor liner and back seat cover when you do lay the seats down. Luckily I still had the box and submitted for a return which was done quickly by WeatherTech. Their return policy is great, they refund the cost as long as it is returned and received within 30 days. Drive to the postal shop and did everything I was supposed to do, the cheapest quote was $129 to return it (returns are paid by the customer and not reimbursable). As great as their policy is, I paid $135.84 with tax for the rear liner. The reason for the high cost is that the shipping box is about a foot wide and about 4 feet long. So now I am stuck with an unwanted floor liner or I can return it and get about $10 back. Don’t buy unless if you have any question about this product.

Poor quality sun shades, don't waste you money. I bought sun shade kit and none of them fit properly. They are undersized, don't tuck into the window edges, sag, and allow significant light I reached out to customer service about the issue and they were condescending and their solution was to "tuck the sides in really well" and use my sun visors to hold them in place. No duh, I had already been trying that. The shades are simply improper fit. I pointed out that their proposed fix directly contradicts their marketing which states "custom-fit with no gaps, unlike generic alternatives". Not great quality or service.

We've had WeatherTech for 10 years now on various different cars. The latest order we had we found that the mats did not extend very high up allowing our shoes to hit the carpet on the front seat mats. We returned them and we're received a refund back and then we bought tux mats instead which are much better

I ordered the complete WeatherTech line for my 2025 Bronco Big Bend and in the cargo area I have D Rings and when I got my liner it didnt have the cut outs for them. I called and complained and they literally took a knife and cut slits ware the D Rings should be. I payed several hundred for a cargo pad with cutout made with a knife. Such garbage and quality will NEVER BUY FROM THIS COMPANY EVER AGAIN

I have a 2018 Chrysler Pacifica and in the back on both the right and left my mats continue to curl up. I have taken it out to put it in the sun with bricks on it to flatten it back out numerous times and after a day or two it curls back. It not getting caught on the doors and I seldom have anyone in the back. I contacted support and the recommended cutting off the mat where it curls. What kind of answer is that? Destroy a product because it fails? I paid $300 for these. That is simply unethical, immoral, and repugnant to advise me to cut up a $300 mat.

Having the assumption that they were laser cut specific to my windshield I’m highly disappointed. Gaps on both sides and a major gap around my windshield setup. For the money and the claim to fit perfect I would not recommend. Waste of money in my opinion.

By far the worst floor mats I ever had. They curl up along the sides and do not fit or protect the carpet around the area. So glad I didn't buy them off the website, bought from a very conscientious reputable dealer and saved money. He just sells them so I could never blame him but the product itself is definitely not worth a fraction of what they charge.