Damon N.
Lifetime Warranty Is a Joke
Called customer service to get a replacement for a license plate trim ring. The trim piece was old but came with a lifetime warranty and billed as made of nearly “indestructible “ materials. It broke into two pieces so I thought I’d put their warranty to the test. The whole attempt was a waste of time and the representative had apparently been told to deny any claims like they were a health insurance company. She said that the warranty didn’t cover daily wear and tear. I said “ “ it’s a license plate trim ring, there IS NO DAILY WEAR AND TEAR “. She indicated that maybe I had taken it on and off the vehicle so much it wore it out. Now this trim ring was old and I had probably gotten my money’s worth out of it. But I didn’t tell them to give it a lifetime warranty. If it’s gonna last 10 years, GIVE IT A 10 YEAR WARRANTY. Their warranty is a joke lifetime warranty in name only.
