Gary K.
Got window visors for Christmas lost…
Got window visors for Christmas lost one they won’t replace it ever though it’s warranted
WeatherTech is listed under Auto Parts & Wheels.
WeatherTech (weathertech.com) has 442 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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Showing 274 reviews with 1 star · Clear filters
Gary K.
Got window visors for Christmas lost one they won’t replace it ever though it’s warranted
Consumer
I wouldn’t send my dog to work for this company. With your sucky night staff who lie on people and walk around doing nothing all night!
Rita O.
Bought a bug shield and bump step for my pick up truck, bug shield arrived broken, and when I sent it back they charged me shipping. The bump step arrived the next day it’s made of plastic, I put it on the truck, works great for a step up, but don’t think it will protect much!
Dirk R.
I purchased a rear seat cover for my Mazda CX50. I cannot access the seat belt connection due to the cover fitting too high. I messaged customer support and after an initial response asking for pictures I did not hear back. Very poor fit (‘laser measured,’ really?) and weak customer service.
Tere B.
It is so unfortunate that the service is the poorest I’ve ever seen anywhere. I love the product, but Customer service is the worst. I returned my floor mats because the back mats did not fit properly. I wanted to keep the front mats but was told that that was not possible. After my refund was cleared, I called the company to order the front mats. I could not be assisted because I did not have Vin number, etc.. My truck is currently in the shop due to an accident that occurred soon after purchasing the vehicle. The truck was in the shop 120 miles away. I did not have all of the information, since it is a brand new truck to me. The employee was unwilling to look up my previous order and figure out what I needed.
Some G.
Purchased a floor storage for my new truck unit when it arrived it was so thin i wanted to send it back. Cost me $90 to send it back and i paid $129 for it. That is not good customer service . Every time i see one of their TV spots i think about that. You better like it because they do not want you to send it back.Stick with Amazon
Darrell W.
Whatever you do, DO NOT SELECT NEXT DAY delivery. In actual practice, it's more like two or three day delivery, and that's only if everything goes well. Too bad they don't put much effort into delivery or customer service. I haven't even received the floor mats I ordered, and they already had to refund me the next day shipping charges of $91.00. If the mats are anything like their commitment to shipping and delivery, I shouldn't expect much from the mats. To be on the safe side, I'd recommend going with their competitors. I'd give them ZERO STARS if I could.
Charlotte D.
I ordered a bug and rock Shield for a 2026 equinox went to install, and water will get trapped under and damaging hood.shield only stick on with tape a not all the way covered,, bad part sending back a $ 89.00 item cost me $83.00 to send back. read how much to send back if not happy