Lisa W.
Great customer service
Great customer service

WeatherPromise is weather protection for trips and outdoor plans. If the weather meets the set conditions, you get paid automatically.For as long as people have traveled, the weather has had a say in where they go, when they go and how the trip turns out. We think it shouldn't get the last word.How it worksAdd WeatherPromise when you book with one of our travel partners, or buy it directly at weatherpromise.com.Before you pay, you see your offer in writing: how much your payout will be, how many rainy days count, and how much rain makes a day rainy. These conditions are set for your dates and exact destination.If the rain crosses that threshold, you get paid automatically. You don't file anything, you don't send proof, and you still get to go on your trip.Who measures the weatherRain is measured where you're actually staying, using official, independent sources like NASA, NOAA and national weather services. The same data decides every payout.For travel brandsPartners add WeatherPromise to their booking journey. It helps travelers commit to the dates and destinations they want, which can mean more bookings and fewer cancellations.RecognitionNamed one of the TIME100 Most Influential Travel & Tourism Companies of 2026.Common questionsIs WeatherPromise the same as a weather guarantee?In the US, you may see WeatherPromise described as a weather guarantee.Do I need to file a claim?No. If the weather data shows that the conditions of your WeatherPromise have been met, we email you to ask how you'd like to be paid. Once you choose, everything else is automatic.When do I get paid?Within 2 business days.Do I still go on my trip?Yes. WeatherPromise doesn't cancel or change your booking.Go to WeatherPromise
WeatherPromise (weatherpromise.com) has 364 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lisa W.
Great customer service
Simple M.
Love the gambling aspect of this. Didn't receive a pay out, but it was fun to check every couple days to see if the rain was enough rain. Unfortunately, the rain came overnight when it didn't count, but still fun.
Mercedes S.
I am very grateful with WeatherPromise as the promise of a refund was delivered. If it wasn’t that they offered m the chance to cover the price I paid for my trip; I wouldn’t have purchase this protection. The weather was lousy 4 days in a row, we ended up, cooking and chilling inside the rental property. Thank you WeatherPromise !!!
Melissa H.
Great communication, fair treatment and excellent customer service!
Response from WeatherPromiseJun 30, 2026
Hi Melissa, Thank you so much for your positive review!
Diana
Thank you for the amazing and fair customer service! We are grateful! We had questions and they were quickly answered and handled.
Response from WeatherPromiseJun 30, 2026
Thank you so much for your kind words. We hope you still had a wonderful trip, and we look forward to welcoming you again in the future.
Paul
We had a significant amount of rain on two days of our trip. I filed a claim with WeatherPromise. After they did the research, they paid on the claim. I received half of my vacation cost returned.
Response from WeatherPromiseJun 30, 2026
Hi Paul, Thank you very much for your feedback!
D. T.
While part of out trip was disrupted by rain, WeatherPromise lived up to their name and gave a fair re-imbursement for the cost of our booking. We will definitely use this insurance service for all future trips.
Response from WeatherPromiseJun 30, 2026
Thank you so much for your kind words!
N.Cappo
I thought weather insurance a good idea (for Seattle), but my husband disagreed and asked me to cancel it. Which I did. Weather Promise immediately refunded our money with no hassle. PS--I still think weather insurance is a great idea. Given their good customer service, I'm confident they would pay up without complaint, too.
Response from WeatherPromiseJun 30, 2026
Thank you very much for your positive review!