Dany
I had a disappointing experience with…
I had a disappointing experience with this company. During signup, I specifically unchecked an optional $50 monthly subscription, but I was subsequently charged for it. When I contacted the company, they insisted I had authorized the subscription and initially offered only a prorated refund. After disputing the charge and expressing my dissatisfaction, I received a full refund. However, I was also told I was banned from participating in their programs in the future. While I appreciate receiving the refund, I found the billing experience and the way my complaint was handled unprofessional. I recommend that prospective customers carefully review their subscription selections and monitor their billing statements.



