Watch StationReviews of watchstation.com

My watch arrived faulty, I’m not able to speak to a human on the smartwatch team as they don’t have a telephone number and can only give assistance via email. It’s 2024, absolutely appalling service. It will be returned and I will never shop or recommend you to anyone!

Ordered a DKNY watch end of December and this is worn a handful of times. The top rings supplied with it do not stay on and fall off. The braclet strap as broken aswell. Been back and forth emailing regarding warranty and getting the watch repaired. Do not recommended buying anything as they just want more money off you when things go wrong after 7mths.

I have shopped on watch station before and was over the moon with them. This time though I paid for my order. The next day they took 1p from my account I was suspicious about this so contacted my bank. The next day they took £105.39 out my bank so it was pending. I have contacted them twice with no reply. I am ragging about this I am already suffering with anxiety and depression and I like to treat myself to cheer myself up. Then this happens to me. Such a shame with this company as they have brilliant deals on but I will never again use this site shocking.

They scammers took money from the card. They did not send a tracking number and did not refund the money. One word "scammers"

I ordered 2 watches from website. i had to enter the order 3 times, because the system kept refunding me the amount of the watches the next day with no explanation after having to talk to 3 clerks, they finally transfer me to a supervisor, Coco, she basically said: she cant do anything, and didnt care if i escalated the issue. How does this company hire these type of people to handle customer service inquiries??

Scam , watch came already ticking with correct time. I wore it for 2 days and it steamed up. He the accused me of having it in water, I never , even tho it is water resistant. In my opinion they are all returned watches and that's why they are discounted. Scam. Awful customer service

I will not recommend this company to anyone! Don’t buy your watch with them. Bought two watches with them, one never receive it even 2 months later still not receive refund yet. Another one bought and returned straight away as it’s not in very good quality. They received my return 3 weeks ago, and still receive no refund at all! So two of my watches costing £230 still not refunded by these lot yet. Had to involved Visa to deal with this. So I suggest: avoid this company. They answered the phone when u called them and speak so politely, but nothing’s done. They are not honest and not trustworthy!!!

Avoid no refund no contact