John E.
Worse than useless
Worse than useless - avoid at all costs. I purchased a product from Brendan Mace which bombarded me with OTO's but no final link to the product I was after. 1) They offer no buyer protection, no guarantees, no refund or resolution whatsoever 2) If you have any problem the automated responses will only tell you to contact the seller at the given contact point which can be a "Help Desk" that is unmonitored or a (defunct?) contact email address that goes unanswered (I had both) 3) The purchase logging is fraught with problems (to put it mildly!). Currently my purchase is showing; "NOTICE: Our records show that this purchase has been reversed or refunded, therefore you no longer have access to this item. If you feel this is in error, please contact the seller of this item, as listed above." At the time of writing it hasn't been received or refunded so they cannot have verified such and the whole point is that the seller cannot, in practice, be contacted.


