WamatekReviews of wamatek.com

Disappointing Experience – Orders Cancelled Without Explanation I had a very frustrating experience with Wamatek. I was initially offered both a 10% and a 5% discount code. I used the 10% discount on my first order, which was cancelled without explanation. After that, I placed a second order using the 5% discount, and that order was also cancelled the same day. Both orders were for high-value items, and I can’t help but feel that the cancellations were related to not wanting to honor the discounts—especially on an expensive purchase. What made the situation worse is that customer support could not provide any reason for the cancellations, stating they didn’t have access to that information. I requested to speak with a human agent during their stated business hours and was told someone would assist me shortly. I waited over 30 minutes with no response and was ultimately left hanging. Meanwhile, I had two pending transactions tied up on my card due to these cancelled orders. Overall, the lack of transparency, inability to explain why orders were cancelled, and poor follow-up from support left me with very little confidence in doing business with this company again.

Manipulative practices. Shipped me the wrong product then the only solution they would offer was for me to return for a refund and repurchase for the tune of $459 more for the same product. Will never do business with this company again.

It is defective

STILL WAITING ON THE RIGHT RETURN LABELS

I made an order on some ram that was 75% off and I thought it was an awesome deal. After payment and got email confirmations and estimated shipping date. They cancel my order saying that it was at my request. Why would I cancel a killer deal on ddr5 ram!? They just out right lie that I did a cancelation request. F them! Never do business with them again.

I ordered a computer and only received a power cord. Update: I tried calling the company but couldn't get thru to customer service, so I sent an email stating that I received only a power cord when I paid over $300 for a computer. I got an email back later that day saying their records show they sent me a computer, so there's nothing they can do. I immediately called again and finally got to a manager (the one who sent the email). I told him I received a box the size of my hand with only a cord (and the purchase order stating I bought a computer). He said he didn't realize I did not receive a computer sized box and told me to email him a picture of the box & shipping label. I did that and they then miraculously found the computer they said was already shipped and sent it via overnight. They obviously did not put any effort into validating my claim. Had they sent me the power cord in a computer sized box, they would've stuck to the answer of, "our records show we sent a computer," and screwed me out of $300+. I'm happy with the computer, but would be wary of buying from their online store again.

Put in a purchase and was charged. They opted to cancel my order because product is "discontinued". Product back up on site at higher price.

Item never delivered. Ordered on Shop App and the item was supposedly in stock. But never shipped and is apparently backordered when the listing did NOT state that it was.