Kimi
Already paid and only communication received is asking for me to pay again
I’ve been charged and not received any sort of confirmation email, it’s also been 48 hours and no plan received (website said 24 hours) I have, however, gotten two emails offering me a discount for a plan that I’ve already paid for. I am not impressed and have requested a cancellation and refund.
Response from WalkingDietApr 18, 2022
Hello there Kimi! Thank you very much for taking the time and sharing your concerns. We have forwarded your message to our customer support team to investigate your mentioned issues so that they would be solved asap and wouldn't occur in the future. We would like to speak to you regarding this situation to get to the bottom of the issue and provide you with the best solution. We would highly appreciate your collaboration. Hope to hear from you soon! Best Wishes, The Walking Diet




