VoplanetReviews of voplanet.com

I joined VOPlanet expecting a platform that would provide access to reputable voiceover employment opportunities and leads. I paid approximately $199 for a yearly membership, but my experience was extremely disappointing. One of my biggest concerns was the limited number of opportunities available. On top of that, I received approximately 6–8 email notifications about new job postings where clicking the link resulted in a “Page Not Found” error. I contacted VOPlanet about my concerns and requested a refund. Initially, I was told that refunds were not available because of their terms and conditions. I was also told that I should focus on the other benefits of my membership, such as the talent directory, website, and discounted training. Those things were not what I joined VOPlanet for—I already have my own website, and I wasn't looking for training or to be marketed as talent. I was looking for legitimate voiceover job leads. Eventually, management approved my refund, which I appreciated. However, the way they handled the situation afterward was extremely disappointing. Rather than simply processing the refund, they told me that it would be “unfair” to keep my money because of my “inexperience and lack of professional recording capabilities” and went on to say that I would “most likely never get picked for a job on VOPlanet.” That was completely unnecessary and unprofessional. If VOPlanet had simply said, “We understand the platform wasn't a good fit for you, and we're issuing your refund,” I would have had no reason to write this review. Instead, they chose to insult my experience and predict that I would not succeed professionally. I am glad I received my $199 back, but based on my experience, I would encourage other voiceover professionals to carefully research the platform, the volume of opportunities available, and the customer experience before committing to a yearly membership. The refund was ultimately the right decision. The way they communicated with me was not.

From the talent perspective...VOplanet is a yearly subscription fee of $200, which is not cheap. More importantly, they WILL auto-renew you if you don't specifically reach out to support to request that you don't want that. So, I reached out to support and sent a simple request for a non-renewal. I don't want to pay another $200 to a platform I barely use. That's pretty straightforward, but instead of replying to acknowledge receipt of my request, I got a very nasty, condescending email telling me that I wasn't using the platform correctly, that I'm "lazy", that I should be doing XYZ to get more auditions, etc. This was coming from their "support" team, which was incredibly bizarre, as they seemed to take my request to leave the platform VERY personally. I have to wonder if the owner of the company also takes support requests, which would also be a red flag. If this person had experience in customer service, their response would have been a combination of empathy and helpfulness OR simply a processing of my request with no questions asked. Instead, this person was combative, condescending and outright rude. That is unacceptable. That behavior is a representation of VOplanet and how they think of the talent, who they are supposed to be serving. So, to all the talent out there...maybe I didn't make full use of the platform, but I didn't need to be spoken to and treated that way. So I'm going to say that this platform is not worth the $. To me, it's like another Voices123, geared toward non-union talent who are willing to work for low rates to build their reels.