VocalReviews of vocal.media

Vocal Media is irresponsible in handling customer complaints. There is no way to reach them. Emails, calls, and reviews like this are all consistently ignored.

Horrible! Don't bother with them. They had a discount trial for three months (half off) which they never credited me. When I emailed them to inform them of the mistake they said there was nothing they could do... didn't even bother to give me the credit for future months. I reported the error right away when I was charged the full price after the first month's. After a few months I really didn't have time to write and was sour I couldn't even get the discounted deal so I canceled. Did they repect the cancelation....NOPE! THEY CONTINUED TO BILL ME TIL I CHANGED MY CREDIT CARD! NOW I HAVE TO GO THROUGH ALL MY AUTOMATIC PAYMENTS WITH ALL MY OTHER BILLS TO UPDARE MY NEW CARD just so I don't have to worry about them not taking my money! don't bother with this company!!!!

They only read submissions from people with large followings, who are able to bring attention to the platform. If you are a enticed by their promises of prizes for your unique writing, do not bother laying for the subscription. They will not consider your submission unless you can show thousands of "engagements." Save your money and post it on Facebook.

Paid for the first month to use and can't get into my account anymore. It just says there's an error when I try to sign in. Glad I canceled my Vocal + membership before I cleared my cache since I can't get back into it now. Horrible site.

Concept is great but the website DOES NOT WORK. Not sure if it's a problem on a laptop or PC but as i don't have one, who knows!

I really wanted to like and trust them. Don't be fooled. When I first heard about Vocal I was excited. I should have read reviews prior to signing up. My first story was approved no problem, same with a poem. But there's too many issues with this site and the legitimacy of it. For one I've used Stripe in the past and it was a nightmare. I catered an event was paid through Stripe who in return held onto my money for a week because they needed to verify my business. This isn't stated prior to signing up. A whole week, I had to buy materials with my own money instead of my business money. The worst. So that's the payment issue and one of the reasons I don't trust the site. Bc why not PayPal??? Anyway, my next issue is I submitted for a contest and my poem was approved or so I thought. I saw that my poem had published but they suppressed my artwork. My artwork wasn't inappropriate in anyway and if it was this should have been told to me and not approved. I could see the picture on the thumbnail but once you clicked the poem to read it won't appear. I emailed three times asking if this issue was on my part or theirs. Its been about 5 days and still no response. At this point I rather just keep hustling and making it happen for myself bc this site is shady. You can't delete your stories which makes no sense being that it's your work. You can't delete your account which again makes no sense because you have the right to decide what you do and do not want to participate in. You can't make edits without having to contact them to delete your story entirely. It's a mess. A mess. Oh and lastly, you can't upload any sized piece of cover art, it has to be 500 x 500 and you HAVE to have cover art. It's just dumb. I can't anymore. SO beware and good luck!

Clumsy formatting for stories. Evidently they absolutely hate short short poetry/stories. In order to publish, you must pad out the story to an arbitrary length. ALL stories are double-spaced including poetry. To delete a story or your account you have to jump through hoops. VOCAL Media has all the markings of a scam. I regret ever having anything to with them, and I regret being swindled out of $99 for an account that is so @#$%^ useless.

This website charged me $9.99 when they advertised my promotional rate for the first month of my vocal+ account would be $1 Then when I tried to access my account, the system wouldn't let me in I submitted support requests after which they didn't offer any indication that they received or even cared about my issue. No auto reply or anything All I wanted to do was enter a competition and they made it the most difficult issue in the world