Ella T.
Do not buy from here
Do not buy from here, ordered 'high quality dress' which was absolute tat. Nightmare getting through to anyone and they are very avoidant to give you information on how to return even though my dress has a grease stain on it! Avoid at all costs.
Response from VittoriavanetiDec 21, 2024
Hi Ella, we sincerely apologize for your experience. We understand how frustrating it must have been and want to assure you that this is not the level of service we aim to provide. After reviewing your case, we see that the return details have already been provided, and we are here to ensure the process goes smoothly for you. If you need further assistance or have additional concerns, please don’t hesitate to reach out—we’re committed to making this right. Thank you for allowing us to address this matter.



