VismeReviews of visme.co

I had the EXACT same experience as SBB. I was being billed by Visme even after I cancelled the subscription. The system didn't register my cancellation (even though I followed the steps outlined). So I assumed I'd stop being billed for the subscription. However, several months later I noticed I was still being charged. When I raised this with their customer service (which is nearly impossible to get hold of) they just tried to ignore it. When clearly the usage on the account would show I had thought it was cancelled as I hadn't used the product at all since I cancelled it. They're not responding to further emails and it's impossible to get hold of anyone to get this resolved. So all I'm left to do is warn others so they don't have the same terrible experience!!! Go with Canva. They're reputable and their customer service is good AND they have the same tools! Amendment: The customer service team did reach out to me post this review and did what was outlined in their response. So I was appreciative to at least get a few months refunded. I was still left with the bill for 4 months. But I appreciated the gesture.

The product is fine if really buggy at times. No comparison to Creative Cloudor even Canva if you're into the browser thing, but useful when you want a quick, rough design. Would have received three stars, but unfortunately charged me for an additional month when I canceled. It's really quite pricey considering the product level, and I also did not want the discount - again, I have Creative Cloud and it's just no comparison. I declined the discount - though Visme claims I did not decline it. Even if I did not (erroneously) - isn't the fact that I have not used Visme since I allegedly accepted the discount and that I contacted them the minute the additional payment was booked from my card hint enough that I don't want to use them? Unfortunately, their customer service is just like the product - lacking. Would not recommend. UPDATE: After a month of this review being online, Visme reached out and acknowledged that after an audit of their communications, they realized my experience could have been better. They refunded me. However, now they have flagged my review as not being genuine - luckily I have kept the correspondence and receipts. Really uncool! Stand by your mistakes and try to improve your decisively average product, not remove reviews that do not serve your PR machine.

Es bastante potente para diseñar, pero el hecho de tener marca de agua lo hace bastante malo, si diseño algo quiero que se vea bien, no que tenga una marca de agua

I was very disappointed with the upgrade. I chose visme because I wanted to write an ebook. Even though it promotes that we can design books unfortunately all that it offers is pics. I was not able to download as an epub file or doc file. Every time I changed the canvas I had to go through each and every page to arrange the data. It is not worth upgrading as you can easily use keynote and pages for free.