VismeReviews of visme.co

I purchased a 1 year membership in order to write the majority of my coursework for an 18 month apprenticeship I was doing. Unfortunately my membership ran out 1 month before I finished so I purchased 1 more month just to see me through. I thought the year and the month purchases were just one off payments, but then I check my credit card and they are taking payments every month! After a lot of looking I find the "subscription" page on the website and a web chat with "Josh". I politely asked for the 2 payments back as they could see I had not used it, and got fobbed off with "We regret to inform you that as per our Terms we dont offer refunds, you can cancel and stop the subscription" from Josh. I have asked it to be referred to the account management team (as it's not like they haven't already had over £200 out of me), I asked for a reference number but "Josh" went silent so I won't hold my breath in getting my £96 back (let's hope they prove me wrong) Bearing in mind the amount of marketing emails they send maybe they should send a reminder that your "monthly subscription" is due instead, maybe then not so many people would be writing these bad reviews! ****Updated I received several emails from the support team following my initial review and they refunded me the 2 months payments. I'm very happy they did, as Visme is a really good platform and it made writing up my apprenticeship projects a lot more fun and visually interesting (I received a merit), I look forward to using then again in the future.

A superb product that just keeps getting better and better, backed-up by an excellent team who are passionate about creating something that is truly amazing. For any business who is serious about having ultra-high quality graphics/documents/presentations, this is the tool. Yes, there are free tools around that do some of the stuff that Visme does, but the value you get out of Visme is way beyond any free offerings, and not just by a few percentage points, but by a factor of 100. Well and truly worth the money.

Great features and a nice user interface makes this tool a must-have for infographics, background removal, and social graphics

This is only my first month of using Visme, but I am already fascinated with how intuitive and simple the design is. As soon as I was done with my first presentation, I realised that I invested approximately the same amount in the design and content of the presentation. Except this time the design was on a completely different level (in comparison to all my previous presentations and templates that I used). The information animations, background music and even maps (where you can edit any region the way you want it to be), everything was easy to learn and quick to execute. I will certainly recommend this tool to whoever needs to present his ideas in the formats of presentations, brochures, leaflets, infographics or even GIF's!

I been using Visme platform for the past 6 months and recently I experienced financial hardships. As a small business owner working remotely from home my subscription was going to expired due to non-payment and my data would be lost. I reached out to Visme billing department and less than 48 hours they responded and extended my subscription complimentary. This is what I see as a proven excellent customer services. I highly recommend Visme to people who need state of the art programs and services to do amazing presentation. Thanks Visme support team and staff!

For those who want a great and useful tool for their marketing: try immediatly VISME. You ll love it. It's simple and intuitive. You ll make amazing documentations to enhance your company's communication. And at last but not least: IT'S FUN!!! Thank you Visme! Olivier

Excelent response time and support! My issue was resolved rapidly, and through all the time the support team was handling my request, I was still able to work normally in Visme without any problems!

The support staff was extremely helpful and understanding.