Visitor Guard® Reviews | Read Customer Reviews of visitorguard.com

Visitor Guard®Reviews of visitorguard.com

4.822 reviews
Insurance
4870 Sadler Road #300, Glen Allen, Virginia

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Visitor Guard®

About Visitor Guard®

Visitor Guard® provides the best travel insurance value for visitors to the USA, Canada, and abroad.This website is operated by The Guard Company, LLC., based in Virginia, USA. Our company focuses on protecting the health, life, and interests of visitors to the USA, new immigrants, international students, and exchange students. The Guard Company LLC holds a VA insurance agency license # 135729 and the owners of the company have served the insurance industry since 2003. Visitor Guard® functions as an insurance agency to design, market, sell and service insurance plans from many insurance carriers and plan administrators. The company and (or) its employees are licensed to offer insurance products. The insurance professionals here at The Guard Company, LLC are experienced and focused on finding each client the best solution to meet their individual needs.

Visitor Guard® (visitorguard.com) has 22 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: visitorguard.com
Website: visitorguard.com
Category: Insurance
Location: Glen Allen, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Visitor Guard® reviews

Showing 18 reviews with 5 stars · Clear filters

George Gramling, I.
Sep 8, 2025
Pallavii Sadekar was extraordinarily…
Pallavii Sadekar was extraordinarily helpful - answering our questions and identifying the best coverage. As a result, my wife's 95 year old father can travel to Florida from Germany, with medical insurance if needed. Excellent experience. Very professional. Web site is a breeze.
Response from Visitor Guard®Oct 16, 2025
Thank you for your thoughtful review. We’re pleased to hear that Pallavi was able to assist in finding the best coverage for your father-in-law’s travels. We appreciate your trust in Visitor Guard® and wish him a safe journey.
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조동우
Sep 4, 2025
The purchase process is quite simple
The purchase process is quite simple. Considering the coverage, the premium is not expensive at all. But until now I have not used the insurance yet. Once I do, I will put the comment here.
Response from Visitor Guard®Sep 4, 2025
Thank you for sharing your experience with the purchase process and your thoughts on the coverage and cost. It’s great to hear that signing up was straightforward. Please don't hesitate to contact us if you require any additional assistance.
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Irina
Aug 12, 2025
Easy to apply
Easy to apply, not expensive
Response from Visitor Guard®Aug 13, 2025
Thank you for sharing your experience! We are happy to hear you found the application process simple and the coverage affordable.
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Tushar G.
Jul 1, 2025
Application process is simple
Application process is simple
Response from Visitor Guard®Jul 1, 2025
Thank you for your review and for giving us a 5-star rating. Please let us know if you need any further assistance.
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Mario J.
Jun 11, 2025
Great website and customer service
The website and customer service are great and fast. Congratulations to the Visitors Guard team!
Response from Visitor Guard®Jun 25, 2025
Thank you for your feedback. We're pleased to know our website and customer service met your expectations.
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Chang C.
Jun 8, 2025
Just Right Suggestion
Customer service staff provided detailed info. and helpful suggestions for the insurance plans.
Response from Visitor Guard®Jun 9, 2025
Thank you so much for your 5-star rating! We're glad to hear that our customer service team was able to provide you with detailed information and helpful suggestions. Thank you for your feedback. We are always here to help with any future questions you may have.
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Leslie M.
May 23, 2025
Is easy to negotiate
Is easy to negotiate
Response from Visitor Guard®May 23, 2025
Hello Leslie, Thank you so much for the five-star review! We're glad to hear you found the process easy — making insurance straightforward and stress-free is exactly what we aim for. We truly appreciate your support and look forward to helping you again in the future!
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JUN Z.
May 12, 2025
The Ease of Medical Care Access and the Prompt Customer Service
There are two things important for customers like me: 1. The piece of mind to know you can find medical service information easily when you need it the most. 2. The customer-care team is very reliable and very responsive. We had to shorten the US stay and get back to home earlier than planned, so we contract the customer service team. They are very quick to provide responses including if it is feasible to update the experiation date, and if there could be a premium fund because of the less period of coverage. They provided very prompt and accurate responses on both topics and to our satisfactory. The term was quickly updated and the refund was quickly processed.
Response from Visitor Guard®May 13, 2025
Thank you so much for sharing your experience! We are truly glad to hear that the two things that matter most to you met your expectations. Your feedback highlights exactly what we aim to provide: peace of mind and dependable support when it’s needed most. It’s great to know that our team could respond promptly, update your coverage dates efficiently, and process your refund without delay. We’re committed to ensuring that every customer receives clear, timely, and helpful assistance. Thank you again for your trust. We wish you all the best, and we're here whenever you need us.
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