thay
Extremelly difficult to cancel subscprtion
This maybe a good game for some people however the proceedure for leaving the site and cancelling subscription is at the very least opaque. Been trying to do this all day. Virtonomics comment from a previous user was as below: 'Unsubscribing is described in the user agreement. You can cancel the subscription in the V-Store / Paid Subscriptions tab.'. However, I spent 2 hours trying to find the paid subscription tab on V-store. It is not clear. Would appear deliberately difficlt to find. Further to the comment in response. There were two tabs in our version not 4 tabs. This was because it turned out we were logging on with another email address, rather than the one that was paid from. How was it possible to log on to another email account but not pay? Virtronomics are presumably identifying that there is a common IP address and allowing use of the programme. However, where is this stated that you can do this? Furthermore, we were told that if we couldn't log on with the other email they couldn't cancel the subscription... despite their system identifying a common IP adresss. In summary, we were able to log onto the original email and cancel. But why all this complexity and opacity? I find it difficult to trust a programme which has 20 buttons to spend money but only one...hidden away to unsubscribe. I leave it for other reviewers to consider what all this means.
Response from Virtonomics - business simulation gameMay 20, 2020
Dear thay, in the "V-store" there are only four tabs. One of which is "Paid Subscriptions". We would be grateful for your suggestion on how to simplify the search for this section. Thank you for your opinion!