VipseatsReviews of vipseats.com

Chelsea v PSG - tickets never arrived. Email queries were answered with promises of delayed delivery - until the day of the match then they were out of office. Its a scam,don't trust them.

Scam dont buy anything lose the money

This is a scam website and DO NOT BUY ANY TICKETS, I LOST £180 they send you some messages after you bought the tickets like you’ll receive your tickets via emails from f ucking Kieran, absolutely scam! Bullshit VIP SEATS!

THESE ARE SCAMMERS. DO NOT BUY TICKETS FROM THEM.

I jave paid for 2 tickets for Man City vs Real Madird game. 5 days before the game I have contacted them through e-mail, only way of contact, to ask why I haven't received my ticktes. I had a reply saying that there has been a delay with the tickets allocations, and I will receive my tickets a day before the match. I haven't received any ticket and they don't answer any more to the e-mails.

When I bought this, I saw the 2.2 star review on trustpilot, and still waited till today to see whether it would be a scam or not. I’m not going to lie, I was a bit foolish as well, they’re selling the Manchester City vs Real Madrid tickets for the same price as some other tickets of some bad teams. please please please don’t fall into the same trap that i did - the website looks really well developed and everything, but i found out the hard way, at first they’ll send emails saying your ticket will arrive later than the original date, and then they’ll claim to even to send you back £50 on the day before, just so that you don’t cancel your bank transaction if you only just bought the ticket. Trust me it’s not worth it just buy it elsewhere it saves you the sadness when you get there. I waited all week for this, and to be honest the signs were pretty clear. look, you might just read this as another review but please don’t be tricked by their fake reviews and beautiful website - it’s all part of the hoax. i beg you don’t do the same thing as us

I recently purchased football tickets from VIP-Seats for £276 to watch Chelsea vs PSG and unfortunately had a very poor experience. I was initially told the tickets would be delivered 3 days before the match, but on the day they still hadn’t arrived. After contacting them, I was promised delivery by 5pm Monday , then another email said 4pm the day of the game however I didn't want to risk travelling to London and still not getting the tickets, the email also stated they would refund me £50 for the delay. Neither the tickets nor the promised refund ever arrived. When I requested a full refund, I was told it could take up to 10 working days, which didn’t give me much confidence given everything that had already happened. I ended up contacting my bank and had to raise a claim to get my money back, which thankfully was successful. Overall, I found the communication inconsistent and the promises not fulfilled. Based on my experience, I would advise others to stay away from this site and do not use!!

Scammers Do Not Buy, persistent emails sent for my ticket for the Chelsea v Paris Saint Germain for tonight 17/03/26. Was told my ticked would be emailed to me at 5:00pm on the 16th March and please rest assured that your seats are fully secured and valid for entry, and your tickets will 100% be sent to you as soon as the allocation is released to them. After another 2 email queries (as you cannot contact them directly) there has been no further correspondence or explanation from VIP-Seats. Scammed me out £80