ViorelleReviews of viorelle.com

Should have read the real reviews on trust pilot than being naive and trusting the fake reviews on the website. I ordered the bag and waited over 2 weeks for it to arrive. I was so excited as I saw a tik tok video and the quality looked amazing. The bag finally arrived and when I opened it I was full of disappointment. The bag was nothing as advertised, the quality was beyond poor and it was damaged. What is worse I had to pay over £15 just to return it as the address is in China and not in Covent Garden, London as it says on the website! DONT FALL FOR THIS SCAM

Avoid this site bags are nothing like the photos cheap poor quality bags I ordered two and they smell awful are covered in dirty marks and have thread hanging out all over the place , they want me to cover return postage to china

The customer service is disgraceful. I placed an order for two Chantal bags; they are not as advertised. The quality is outrageous. The bags are paper-thin, the hardware is stiff and cheap, and the paint job is blotchy and uneven; the coating is rusting off. When I asked for a return, they expected me to pay for the return label, even though it is their fault. Don't fall for the scam.

Nothing like what is advertised, cheap nasty looking from China! AVOID, wish I'd seen the reviews before purchasing. Comes wrapped in a plastic bag. Not even a good copy.

Bag not as the picture shown online or the reviews they claim to have from customers. Fake goods. Requested a return the dayni received goods however no reply as yet on how or where to return to and the returns window is 14 days.

Order one of their bags which I received today Poorly wrapped when I got it out of the bag the smell was horrendous TOTAL PLASIC that sickly smell poor finish Handle not straight all bent out of shape the lock in the middle looks like it’s ready to come off Just wasted £40 I’ve bought better bags from a Market Stall so wouldn’t buy from these again the pictures in line are not true to the bag