VIOFOReviews of viofo.com

I recently had an issue with the rear camera module of my Viofo A229 Plus, which stopped being recognized by the main unit. After doing some cross-testing with a friend's device, I was 100% sure the module itself was faulty. ​I contacted Viofo support, explained my troubleshooting steps, and their response was outstanding. Without any unnecessary back-and-forth or bureaucratic hurdles, they immediately approved the warranty claim. The replacement unit was shipped out on May 26th and arrived here in perfect condition on June 1st. ​The new camera works flawlessly. This is exactly how customer service should be. Fast, efficient, and professional. Highly recommended!

Viofo je definitivno najbolja kamera i korisnicka podrska je od velike pomoci. Prezadovoljan sam!!!

Great customer service. My problem was solved quickly.

The Viofo A229 Plus dash cam came highly recommended, so I ordered it along with the hardwire kit. However, hardwire installation became a bit of a challenge as most of the available fuses controlled critical vehicle functions that I didn't feel comfortable tampering with. I contacted Viofo customer support and they were incredibly helpful and responsive. They suggested using their OBD-II power adapter instead, which completely solved my problem. It was incredibly easy to install, required absolutely no messing around with the fuse box and provides power for the camera. If you are looking to hardwire your dash cam, skipping the traditional fuse kit and going straight for the OBD-II adapter is a much easier choice. Highly recommend!

These cameras have always been great for me, but unfortunately my A129 Pro Duo stopped recording and completely bricked itself just four months after purchase. Thankfully, Viofo handled the warranty claim quickly and professionally. After I contacted them, they shipped out a replacement unit within a week. Great cameras, and even better customer service!

Good Camera with nice quality. Easy to install. With the additional HK-6 kit, you have a lot of settings to adjust and prevent empty car batteries. Even the support is great if there is a need to contact them!

The customer service is excellent. I got a response back quickly. They are very nice and accommodating.

I am truly impressed with the response and helpfulness of the customer service. It was quick and well done. In today's world it's refreshing to find a company that actually has good customer service. Josie, the representative that helped me, was great. On customer service alone I would definitely recommend Viofo. As far as the cam goes, although I have only had and used it for about a month, I'm quite satisfied with the A119 V3 that I bought. Other than the SD card which wasn't included I feel that it provided me with everything I needed to get going. Thanks for that. Like everyone that wants to buy and use a dash cam I read lots and lots of reviews before choosing Viofo. And I'm glad I did. My problem was in using the wrong SD card to begin with. Once I changed it for the Viofo 128 Industrial card the problem was solved. Get the right tool for the job I guess. I hope the cam continues to operate as well as it does for a long time. While it probably doesn't perform as well as a cam that costs hundreds of dollars, I'm still very happy with it and it does exactly what I got it for at, obviously, a much more reasonable price. I appreciate the ease with removing it from my car and how unobtrusive it is when mounted. I'm certainly satisfied with my whole experience so far and I would definitely recommend purchasing a Viofo to anyone else looking for a quality dash cam. And, one more time, I'm really impressed by the excellent customer service.