VIOFOReviews of viofo.com

They always give super prompt and helpful service. I appreciated their support!

Viofo has been very responsive with the issue I had regarding my Dash Cam. They walked me through support questions and agreed to send the new cord I needed. I appreciate the follow-ups to ensure all was working well. Definitely recommend them for their products and custormer support. ticket:190176

Gutes Produkt; schnelles Feedback auf Probleme (Klebepads selbst falsch gesetzt); Ersatzlieferung ohne Zusatzkosten ==> jederzeit wieder

Great customer service and honored the warranty even days before it expired. Leyla was helpful with the return process

Great dashcams. I've used their A229 Dual Channel cameras for years and they saved me in handful of occasions. I've also had to go through a refund process at one point due to a bad order on my part, and everything went smooth and fast. Great experience with both the product and their support!

Excellent 👌. My viofo 129 pro duo sound ( start up bleeps and footage sound) failed. Contacted viofo and without absolutely any hassle they sent me a replacement after returning my camera to a UK address. So for a small fee my replacement arrived just over one week later. The customer service person was brilliant (J). Quite rare these days to find customer services that really help. Excellent dash cam and company. Highly recommend.

My camera was restarting about every 8 - 10 seconds and i could not figure out what it was. I contacted VIOFO customer service with what was happening, and got an almost immediate response to my request, was not expecting that. I was given a short list of checks do explore, with again almost an immediate reply for any question I asked. Then on a whim I reread the instructions and found a section about reformating the SD card, which I have not done for about 2 years. Guess what worked. The rep was very understanding though probibly amused and explained general maintenence. Thank you folks.

I was having issues with my A129 Duo, the rear camera stopped working. I sent an email about this issue and within 24 hours I had a response. Josie was extremely helpful and patient though out this process providing firm wear updates and step by step instructions, after trying all the steps provided Josie determined that the front camera was defective. A replacement camera and rear cable was sent to me. VIOFO has the best customer service, Thank you Josie.