VIOFOReviews of viofo.com

Great product, I have the A129 Pro Due and it does exactly what I want it to do. Customer service was also great at answering and resolving my question I had around the GPS camera mount.

Reached out to VIOFIO because there was a wifi malfunction on my dash cam, which was frustrating. They were responsive and worked with me to get a solution. Cassie especially has been a great help while we got everything sorted.I've now received my replacement dash cam with no issues.

I recommend the VIOFO brand of dash cam to everyone, because it is very reliable, they have options for everyone’s budget and needs, and the customer service is wonderful. They provide firmware updates regularly and long-term, and are powered by capacitors rather than lithium batteries. I live in a hot climate in North America, and park outside. That means a dash cam with a lithium battery isn’t a good choice, because it’s more prone to overheating and failure. Their capacitors are much more durable in hot cars. I recently had an issue that required submitting a ticket for help, and the communication and level of service was above and beyond. I now have even more reason to recommend them!

I installed VIOFO a129 plus duo and I am very satisfied with the quality. Easy to install and easy to set up. I had a problem with HK3 cable. I contacted customer service. They responded quickly and help me. VIOFO send me new OBD cable,without extra charges,and problem is fixed. The best customer care. Respond quickly. Helpful and friendly staff ( Cassie). Highly recommended.

Their a329s dashcam is great. Records in amazing 4k, the hk6 is great for hybrid parking mode allowing me to record at 1-10fps then switching to impact detection if my car battery gets low. Their customer support is also amazing. The default power cord wasn’t long enough for my challenger since the fuse box is in the trunk and they are sending me a new one.

First contact with customer service was because my account was lost and they recover my profile with all my status again. The second time was because i had problems with my camera and they did everything posible to help me out and they did it great

Purchased a 2-channel dash cam (A229 Plus) from Amazon. Months later, the main dash cam LCD screen began malfunctioning periodically. Contacting VIOFO support was easy and response was quick. After trying a couple of suggestions, it was deemed to be a faulty hardware. VIOFO shipped a replacement unit and provided a pre-paid return shipping label. Communications with support was easy and productive the entire time. Definitely will continue purchasing VIOFO devices, especially since I know support is excellent.

I purchased an A329S dual dashcam system directly from Viofo. The rear camera stopped recording after about 2 months. Viofo tech support quickly identified the problem as a defective cable connecting the rear camera to the main camera and sent a new one the next day. Once installed the rear camera started recording again. Great response and service!!!