VIOFOReviews of viofo.com

Excellent service, I had difficulty installing my A119M 4K and manage to waste the static cling stickers as well as the double sided 3M tape, VIOFO sent additional sets through Amazon in no time.

We had ordered the dashcam at the beginning of the year but my husband did not get around to installing it until recently. We had some issues with the dashcam not working. I reached out via email for assistance not with any high hopes. Annie from Viofo was amazing at helping us troubleshoot. After many unsuccessful attempts, I had returned the dashcam and Annie had sent me a new replacement dash cam I was completely shocked by the excellent customer service. The dashcam is now working perfectly. I highly recommend this dashcam,

Great customer service. I had bought a (front & rear camera) A229 plus to upgrade from my (5-year-old) Viofo A119 camera. I wanted to add a cabin camera, and I noticed an input for the third camera on A229 Plus. I called Viofo customer support and Annie Shi informed me that I could add a cabin camera (rf200). Annie sent me the link to purchase and the link to install, Annie was very helpful, professional, knowledgeable. Viofo customer support is Grade A.

Viofo has great customer service. I encountered a problem with the USB cable not connecting properly to the camera, and sent in a few photos. The Viofo customer service rep immediately diagnosed it, and sent out a replacement cable free of charge. This was over 2 years after I had purchased the camera, which has been working flawlessly since.

Es hat zwar ca 3 Monate gedauert. GPS meiner A229pro wollte nicht funktionieren. Aber nachdem alle anderen Optionen (Kabel neu verlegen, GPS-Modul tauschen) ausprobiert worden sind - ich fürchtete letztlich, dass es an meiner beheizten Frontscheibe läge - war es abschließend nun doch die Cam selber. Auf Garantie ausgetauscht. Alles läuft! Dankeschön!🙏

They figured out what was wrong and helped me to get the correct cable for my A129 dash cam. I wouldn't have been able to figure that out on my own.

The Support Team of viofo ist very good. I reached out to them because of shipping issues and the Support wasn't only fast, it was also very friendly and patient. 10/10 Support Service

Had an issue where a cable was not included in the box after purchasing a Viofo product through a 3rd party retailer. The retailer was not helpful at all in resolving the problem and just passed me off to their refunds process, which has still not replied to my query. Viofo however, was very quick to respond to my emails and happily sent out a replacement cable after confirming it would be compatible!