VIOFOReviews of viofo.com

My A139Pro front would not connect to WIFI and would chime about every five minutes. I contacted customer support by phone and my call was immediately answered by tech support. I was told it was most likely my SD Card so I bought a new card, formatted and installed with latest firmware which they text me all the links. This did not make any difference Second phone call and was answered by the same tech and he referred me to the Help desk to start a ticket. They had me try different power supplies and resets and it was determined that my front camera was most likely defective. They sent me a RMA to return my camera and for a fee of $30 I would be shipped a refurbished camera. Refurbished Camera was installed and is now working fine

I had a minor issue.. They were very helpful and supportive and resolved it without too much fuss. I have been buying VIOFO for perhaps 10 years, and the parts hold up very well in the aussie heat.. I've installed quite a few viofo dashcams.. they are great bang-for-buck. One did fail soon after installation (which is expected to occur every now and then with electronics) but it was easily/immediately replaced.

Annie Si was great and helpful with my orders and queries. Annie has deep knowledge of Viofo product resolving my issue at her fingertips. Really appreciate their customer service approach. Thank you

Linda was super helpful and responsive with assisting me in identifying exactly what I needed for my dash cam set up. Thank you!

Camera has been great! I recently did a firmware upgrade and I accidently did the A329 firmware instead of the A329S. The wrong firmware caused the camera to be very delayed in responding to the buttons on the camera and the video was very laggy. I contacted support for help and they quickly assisted me. They asked me to upload a short video of the issue via a link they provided. Then they quickly assisted me and pointed out that I had done the wrong firmware upgrade. After being guided to the correct firmware, I was able to get the dash camera going again. The camara works great with excellent video footage. The app for the dash cam also works flawlessly. This camera has been worth it :-)

Viofo support is super responsive and quick! The GPS failed for my A229 plus. They sent me another module free of charge and fixed my issue despite owning the dash camera for over a year. Thank you!

Products are very solid. My dash cam was stuck in a bootloop and had to submit a warranty repair. Warranty process was very easy and straightforward.

very helpful -recommended