Karen M.
Satisfied
Ms Annie Shi was really nice and helpful when I had issues with my viofo a229 camera

VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Karen M.
Ms Annie Shi was really nice and helpful when I had issues with my viofo a229 camera
Pradeep K.
Great customer support
SJ R.
I had to get my windshield replaced, and the technician who completed that service ripped my dashcam off the windshield before letting me remove it myself - the adhesive they gave me afterwards was generic double-sided tape. Anyone who has ever been to Texas when it's hot knows that it won't hold anything for long. I reached out to customer service to figure out what to use instead, since I didn't have another piece of adhesive that came with the camera. They were quick to get back to me, and were super helpful (and fast) about getting me more adhesive. They followed up with each step of the process, so I never felt like I was in the dark about where I was in the replacement phase. I have zero reservations about reaching out to them again for anything.
Simo D.
I purchased a VIOFO A129 Dual Channel 5GHz Wi-Fi Full HD Dash Camera. After a few years, my camera has stopped responding. I contacted support and received excellent assistance until the problem was fully resolved. I'm recommending Viofo because their products are reliable and their support is outstanding. BTW, I own two A129 Dash Cameras.
Sergeant N.
Ich hatte ein Problem mit der Kompatibilität einer Dashcam und mir wurde innerhalb von wenigen Stunden geholfen. Die Lösung war unkompliziert und schnell.
Michael C.
Customer service was very prompt in answering my questions regarding my A119M Pro dash cam connectivity issues. Very professional!!!
Gary W.
I needed a rear cable replacement. The team quickly responded and the cable is in the mail. Great service.
Andy C.
Excellent after sale service and warranty