Laura T.
Ordered as Christmas gifts in November; didn't receive until January
I ordered the birdfeeders on November 30 as gifts and they did not get delivered by Christmas. I did not get them until mid-January. I felt Vinguys mis-lead me that there was a chance I would get them by Christmas, and likely you knew all a long they wouldn't be delivered by Christmas. I had to re-ship the gifts after the fact to get the presents to my mom and aunt costing me money on top of everything else.
Response from VINGUYSFeb 6, 2025
We sincerely apologize for the delay in delivering your Vinguys bird feeders, especially since they were meant as holiday gifts. We understand the inconvenience this caused and truly regret the frustration it brought you. To prevent such issues in the future, we’ve already upgraded our logistics partnerships to ensure faster and more reliable deliveries.