VINGUYSReviews of vinguys.com

Never received the item. No response from the company to my emails.

Placed order that was supposed to be discounted. Discount did not process and reached out to team. Team replied three days later, on 2/2/2026 and stated that they would credit my account in 7-10 business days. I have seen no credit to my account and their communication has been minimal.

This company is only out to steal our money. I ordered my bird feeder on November 28. Today is December 17. My bird feeder was supposed to have been delivered by December 4. It is still not here. In the emails you have sent me, you blamed the delivery on the weather. That is laughable. There has been one snowstorm and which produced less than half a foot of snow. Laughable. In your website it states that I can get my money back if I send back the item. How can I do that if it was never delivered?

I bought 2 of the handblown hummingbird feeders with solar lights. Within 2 weeks both solar lights stopped working. I'm very disappointed in this product. For $20 each I should still be able to enjoy them. Diane Michel

I emailed four times and never got one response. The system for tracking your item is terrible.

1. I discovered after placing my order that in order to track my package I had to download the Shop app. If I wanted the Shop app I would have downloaded it already, 2. I ordered on Jul 30. It took NINE DAYS for me to receive the package. Shameful. I got tired of waiting and ordered the same item from Amazon. Received next day. 3. I would return the product but I fear the cost of the product would not be worth the pain and effort dealing with a return.

Have tried for days to get the camera to connect to WiFi!! I can’t get it to work!!! Don’t buy this bird feeder!! It’s awful!! I’ve worn on it for days and live chat with tech support to no avail!! DONT BUY

Not user friendly - support contact is almost none existed. When ran out of power the resetting did not work. Live the idea of the product but they need to be available for help.