Donna
Rude and shameful experience at a shop in AZ
Rude and shameful experience at a shop in Arizona. The sales people were pushy and unhelpful.
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Vine Vera (vinevera.com) has 42 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Donna
Rude and shameful experience at a shop in Arizona. The sales people were pushy and unhelpful.
Marilyn W.
As below - extremely pushy salesmen in the outlet mall in Las Vegas. Put some eye cream on one eye and then somehow persuaded my husband to say how much better that eye then looked! He told if the product would used once a week it would last me 2 years. 5 months later it has run out and I can honestly say that I don't look any different. He rubbed some grimey stuff in my hand and included a tube of that in the "deal" - something over $200 US for the pack. I complained to the company, saying that I was promised that this stuff would last 2 years and they replied saying it would only last 3-6 months to a year (whatever that is supposed to mean). They said they only manufacture it and I would have to contact the retailer with my complaint. As I live in UK and no longer have the details, it is not an option. Instead I wrote this review!!!!
Troy G.
Agree with all of the below. What a shame the employees ruin the product. Creepy old men that get aggressive when you say No.
Anonymous
Extremely pushy people should be complained to consumer rights don’t listen just want to increase sales don’t care about you but their own pockets
Mary
Completely unprofessional, horrible vine vera customer service. A creepy guy flirting with me and giving cheesy compliments just so he can sell the products. Was touchy feely with me. Suggested I be his girlfriend. I like vine vera and their products. What I don't like is this guy. Everyone else I've encountered from vine vera has been professional and helpful.
Cath
Vine Vera Bond Street London 2018 = the sales tactics are so unethical it should be banned as it gives the street a bad reputation. They use gang culture outside the shop to decide what extreme attitude to adopt. I crossed the street to escape but the cosmetic company opposite did the same thing and dragged me inside. I escaped both by relying on logic, the lies they tell are staggering. Good skin is acheived by being sensible in how you protect it from damage rather than buying any of their products. Dread to think what strength preservative is needed to stop it decomposing by what they say is in it but a patch test is out of the question with them. I was told that I had to buy the product now because once I leave the shop I'd never come back. Right on that last detail.
John B.
This company had to problem with it's customer service policy. They don't care!!! Extremely pushy and they clearly won't listen. I went to there store in San Francisco (Grant St.) and they were unprofessional. I'm glad I didn't have my wallet on me. Once they realized that, they became very VERY rude. They dragged me into the store...then they pushed me out. WOW!!!
LizB
Really surprised to see no reviews for this company on here. I was 'conned' into buying cosmetics from here. The sales tactics are extremely dubious. I never buy products without researching, particularly if I'm putting them on my skin. But the pressure to buy here is actually unsettling. And the products, whilst very expensive, are totally uninspiring. I'm sure the product that was used in the store is different to the one I took home. It does nothing. Walk on by!