VervReviews of verv.com

Response from VervMar 18, 2025

Hello Susanne, We’re sorry to hear about the billing confusion. Based on the information provided, we are unable to locate your subscription in our system. If your issue has not yet been resolved, please contact our support team at [email protected] with the email address used for the subscription. If possible, please include a screenshot of the charge so we can investigate this further. We are here to help and ensure everything is resolved. Looking forward to assisting you! Best, The Verv Team

Response from VervMar 18, 2025

Hello Kim, We understand your frustration and are here to help. Based on the details provided, we are unable to locate your subscription. If the issue has not been resolved, please reach out to our support team at [email protected] with the email address associated with the subscription. Additionally, if possible, please send us a screenshot of the charge to help us investigate further. We’ll make sure to look into this and resolve it for you. Looking forward to assisting you! Best, The Verv Team

Response from VervMar 18, 2025

Hello Erilyn, We understand your concerns and sincerely apologize for any confusion regarding your subscription. Based on the information provided, we are unable to locate your account or subscription. If your issue has not been resolved, please contact our support team at [email protected] with the email address associated with the charge. If possible, please include a screenshot of the charge so we can investigate further. We are committed to resolving this matter for you. Looking forward to assisting you! Best, The Verv Team

Response from VervMar 18, 2025

Hello Sonia, We apologize for any inconvenience you've experienced. According to our records, we canceled your subscription and refunded your last payment on September 20, 2024, after you contacted our support team. If you are still having issues or need further assistance, please feel free to reach out to us at [email protected]. We are committed to ensuring this is resolved for you. Thank you for your understanding, and we’re here to help! Best, The Verv Team

Response from VervAug 8, 2024

Dear Maura, thank you for contacting us and sorry for the worries caused by this problem; we're eager to get to the bottom of the problem and fix it as soon as possible. Kindly note that we've just answered your message via email and asked for additional info — please check the follow-up 🌱 Looking forward to hearing back from you!

Response from VervAug 31, 2023

Hello Linda, Thank you for contacting us. We are sorry to hear that you are not satisfied with our app 😔 ℹ️ Please note that premium subscription renews automatically unless it is canceled. We see that when you messaged us, our support team sent you detailed cancellation instructions so that you could stop your membership. However, it remained active until now. We do not monitor your activity in the app, so the subscription does not end automatically if you don not use the app. ✅ We have just canceled your membership from our side. It will not auto-renew, and your account will not be charged anymore. The premium features will be active till the end of the current cycle. If you have any further concerns, please contact our support team at [email protected] and we will do our best to help you. All the best, Verv