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Verv (verv.com) has 37 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Fitness & Weight Lifting · Las Vegas, Nevada
Great
Fitness & Weight Lifting
Excellent
Fitness & Weight Lifting · Benicia, California
Excellent
Fitness & Weight Lifting · Los Angeles, California
Excellent
Showing 31 reviews with 1 star · Clear filters
m M.
Scam, scam, scam. Keep on charging never signed up. Illegal!!!!!!
Response from VervMay 27, 2025
Hello, We’re truly sorry to hear about your experience. If you believe you were charged in error, please contact our support team at [email protected]. We’re here to help clarify the situation and resolve any concerns. Best regards, Verv
Gina C.
Sneaky company that charges $77 monthly. No way to contact except through e-mail. I want all of my money back!! Horrible company with matching customer service.
Response from VervMar 25, 2025
Hello Gina, I see that you first contacted our support team on March 24, 2025. You had a 3-month subscription to our app, which we canceled per your request. We can assure you that there will be no further charges in the future. We would truly appreciate it if you could reconsider your rating. If you need any further assistance, please don’t hesitate to reach out to us at [email protected].
Jami N.
I have charges on my account that I have not seen before. I had to look you up. No emails. No texts . No subscriptions. However you are doing this and whomever you are it’s time you stop scamming people. I notice from your less than outstanding reviews that I am not your only scamming victim . This isn’t just Pennie’s you are stealing from some of us but it is the tank of gas to get us to work so we can feed and take care of our children.
Response from VervMar 18, 2025
Hello Jami, We sincerely apologize for any confusion regarding your charges. According to our records, you subscribed to a 3-month plan on November 9, 2024. Before confirming your purchase, our platform clearly displays the subscription terms, including the total cost and the automatic renewal policy. By proceeding, you agreed to these terms. That said, we understand that unexpected charges can be frustrating. We have canceled your subscription and issued a refund for your last payment. Please rest assured that we are committed to transparency and always strive to assist our users. If you have any further concerns or questions, our support team is happy to help at [email protected]. Best, The Verv Team
James E.
Seeing charges from this company on my credit card account. Can't find any emails or other details indicating I'm using any of their services. Seems fraudulent.
Response from VervMar 18, 2025
Hello James, We understand your concerns and want to clarify the situation. According to our records, you subscribed to a 1-month plan on July 17, 2024. Before confirming your purchase, our platform displays the subscription terms, including the total cost and the automatic renewal policy. By proceeding, you agreed to these terms. However, we never want our users to feel uncertain about their subscriptions. We have canceled your subscription and refunded your last payment. Please know that we are committed to transparency and do not engage in fraudulent practices. If you need any further assistance, feel free to reach out to our support team at [email protected]. Best, The Verv Team
La D.
I am an Australian , who is being charged $19.99 USebery month - I have no app on my phone of this ? What other names would you be under ? Please stop processing these funds from my card or I will be owning this further (from what I can see there is a real Issue with what is going ? I have been charged 2 x lots Of $19.99 every 4 weeks!!! Please advise that these will be stopped and these amounts will Be refunded ?
Response from VervMar 18, 2025
Hello La, We understand your concern and would be happy to assist you. Unfortunately, we are unable to locate your subscription based on the information provided in your review. If your issue has not yet been resolved, please reach out to our support team at [email protected] with details such as the email address used for the purchase. You can also send us a screenshot of the charge so we can investigate further. We’ll be glad to help you. Looking forward to assisting you! Best, The Verv Team
Belinda Q.
Never had an account and I have no idea how I am being billed for this. I have tried reaching out to no avail
Response from VervMar 18, 2025
Hello Belinda, We’d love to assist you, but unfortunately, we are unable to locate your subscription based on the information provided. If your issue has not yet been resolved, please contact our support team at [email protected] with details such as the email address used for the purchase. You can also send us a screenshot of the charge so we can investigate further. We’ll be happy to help. Looking forward to your message! Best, The Verv Team
N N.
Being billed (AGAIN!) and I do not have the app or a prior subscription to cancel.
Response from VervMar 18, 2025
Hello N, We’re sorry to hear about the confusion regarding your billing. Based on the information provided, we’re unable to locate your subscription. If the issue persists, please reach out to our support team at [email protected] with the email address associated with the charge. If possible, please include a screenshot of the billing statement so we can investigate this further. We’re here to help and ensure this is resolved. Looking forward to assisting you! Best, The Verv Team
Kathleen W.
I’m being billed an obscene amount of money for an app I don’t have. No emails from them saying I have a subscription. What a scam!
Response from VervMar 18, 2025
Hello Kathleen, We’re sorry to hear about the billing issue you’ve experienced. Based on the information provided, we’re unable to locate your subscription in our system. If your issue hasn’t been resolved, please reach out to our support team at [email protected] with the email address used for the subscription. If possible, please also send a screenshot of the charge to help us investigate further. We’re committed to resolving this for you. Looking forward to assisting you! Best, The Verv Team