verniershop.comReviews of verniershop.com

WORST COMPANY EVER! I purchased a Costway "AC" unit for $179. The items looked good but not only didn't cool my area, it made my home hotter and extremely humid to the point of it being unbearable to be in the living room. I used ice-cold water from the fridge and even bought extra cooling packs, but nothing made the air cooler. I bought a dehumidifier to work alongside the item hoping that this would help, but it could not offset the humidity from the unit. When I finally gave up and decided to return it, I read the return policy and it states that I would have to pay a 25% restocking fee plus shipping. Ridiculous considering the product doesn't work. When I emailed stating that I would like to return the item (that's the only way you get a return) I was told that they would only refund 30% and give me $50 in store credit if the item has been opened- not at all what the return policy says. Besides, you cannot test a product without opening. To add insult to injury, I received an email today about a "subscription" fee of $29.99/mo that didn't process on my card. I never signed up for any subscription and have no idea what type of subscription they would even provide. I called them and they said that I would have to pay this initial subscription fee but they would cancel them moving forward. After explaining multiple times that I never signed up for a subscription and that there was nothing in my emails or on my purchase receipt, I was told that the Customer Service Rep would speak with her manager to cancel the payment and that I would need to contact my bank to cancel as well.

They charged my bank account 3 times for 1 purchase! They are scammers. Buyers Beware!!!

I ordered a portable cooling unit. When I received it and turned it on, it was clear it was defective. It made a terrible whacking sound and smelled like something was burning. I contacted them to return the unit and get a refund. After numerous emails and phone calls, they refuse to give me the address to return the unit, nor issue a refund. I had to file a dispute with my bank for the charge.

I ordered a gps locater for my car in the event it is ever stolen. The instructions come from China as well as the gps locater and the English instructions are incomprehensible. They also want me to upload a credit card for "free" service to activate the gps. This is a total scam!!! I would give them a zero star rreview if it was an option. Avoid this company!

Purchased two small security cameras that did not work. Vernier customer support intentionally dragged their feet, only to tell me there is a 70% restock fee. They do not stand behind their products. I regret that I didn't research more. They have a rating of "F" on the BBB website. I will attempt to dispute this with my credit card company, but I am probably out of luck.

The portable air conditioners I ordered did not work very well. They didn't cool off the room and they were loud. Verniershop advertised Free Returns and a 30-day money-back guarantee. Yet they only offered me a 20% refund and a $50 store credit! I have been emailing and calling for 10 days now and they still have not processed a return. Totally unacceptable experience.

They say it’s American but it’s actually Chinese scammers . Their products are all cheap and flimsy. They take months to deliver. Then after that I get a fraud alert from my bank. Don’t give them your info

False advertising on products, no one will answer phones. I was supposedly issued a refund. That's funny, because it's not here. My father had to get involved. They have ZERO ISSUES defrauding disabled people.