verniershop.comReviews of verniershop.com

I ordered a standalone air conditioner, with the understanding that they offered free returns. NOT SO. I emailed the same exact day it arrived, and they first offered me a discount, then informed me that it would cost them too much to return. I went over and over with them regarding me returning it, and they have actually discontinued any correspondence.

I purchased a backup camera from them. I accidentally ordered 2, not realizing my mistake until right after I completed the transaction. I immediately reached out and asked them to cancel one of them. Of course I got no response to that. Besides the cameras being completely inoperable garbage, this company keeps charging my credit card every couple of weeks for the same amount. I've had to cancel my card and open a fraud case with my bank. I'm guessing this has happened to others without them noticing, as it is a small charge that could easily go undetected. Thanks to my bank for catching it.

I ordered a cane from them. They did not sent the right item and I have been fighting with them since March to refund my money. First they said they did refund me and when I questioned them they said they had some system issue. Then it was they couldn't refund to my credit card but would refund to paypal, 7 months later still no refund.

Electrical Stimulator Massager is a piece of garbage. Besides the packaging was terrible, the product itself doesn't work. If you try to return it within the 30 days you might get half or less what you paid for it. Never buy anything from one of these fly by night rip-off companies advertised on Twitter or Facebook. Better to stick with Amazon or a reputable company.

I paid 100.00 dollars for 4 solar deer detergents. They worked for 2 days. I replaced batteries and they still did not work. They credited me 25 dollars batteries cost me about that. Also return policy of restock fee and weeks before you can get your refund. The lesson here is buy from Amazon..

I have been waiting for 3 months to receive my mini CPAP. I have been going back and forth with this young lady and I still have not gotten this issue resolved. At this point I'm just going to report them to the Better Business Bureau.

Straightforward. Vernier is a scam and big fat liars. I made a big mistake and bought portable AC from vernier and want to return it but I will only get 40% refund. Though I’m returning it within the 30 day period.

Vernier customer service wanted to know how we have been treated and how our experience has gone with customer service. My response… Seems that support is always telling us that they are waiting on management for a return label. Then give us information we do not need how to work the machine. The fan is inoperable! They just don’t seem to understand that we have an over priced waterfall, nothing else! IT DOES NOT WORK! We just want to rerunt it, yet they will not approve a return receipt. They believe they are holding out for the 30 day return policy to void the issue. VernierShop was contacted the day we got the non- functional a/c unit. We have reported this and our many emails to the BBB and our bank. Just so you know the VernierShop has an F- with the BBB for good reason! What more can I say ….. You left my daughter in 100+ temperatures ignoring or putting us off, excuse after excuse. Unacceptable VernierShop!