Tarhonda
Long wait time & rude customer service
I’ve been told twice someone would contact me in regards to an order placed 3 weeks ago & no contact has been received. An agent spoke to me with an attitude, hung up then tried to pretend it could have been 1 of the other 25 agents he claimed was there. The tracking is not working and I will be trying again in a week to request a refund. So 4 an update- my son wanted the coat & although I was not pleased with the value the fact that my money did not go to waste & I avoided disputing a refund I decided to learn & keep it moving. I am now attempting to retrieve an additional $29.99 charge that was taken from my account by them the day after I posted this review. It’s always a bought lesson that is learned when attempting to purchase online, I will most definitely check the majority of reviews prior to purchase or avoid online purchases altogether.

