verniershop.comReviews of verniershop.com

If I could give less than 1 star I would. Terrible products and terrible customer service. Ordered a remote control boat for my nephew for his birthday early so it would be here in time and since they don’t live near me. When he opened the gift and tried to get it working we noticed it was missing the on/off switch completely so it would not work. I contacted the company to request a replacement since the product they sent was completely defective and since it was outside the 30 days they wouldn’t do anything. They said they have this 30 day policy so that things are fair and consistent. I think shipping a working product that isn’t missing parts would be more fair and consistent. DO NOT RECOMMEND. Embarrassed that they say this is an American owned and operated company- such a shame.

Total fraud, cancel your card if you made a purchase, they will start charging unauthorized charges around 30 bucks

They deserve 0 stars. This website is a TOTAL SCAM. They even have a bullshit package tracking page to make it seem like they actually sent you something. It’s all bullshit. AVOID AVOID AVOID AND REPORT THEM TO THE SEC.

Scam. Ordered an item, and credit card billed multiple times to 2 entities, including jomhome.com. Wells Fargo recognized these as fraud and declined them, but I still had to get a new card. Item I ordered DID arrive. It appears to have been in used condition, then smashed en route to my house.

No stars and BBB and my bank have been notified. This company is a front. The initial purchase took several weeks to arrive, accompanied by a $9.99 surcharge to JOMHOME.COM for "Lifetime warranty shipping protection" which I did not authorize at time of purchase, and which they stated they would not refund since I received the item. Two months later my bank contacted me to say a company TUMOHEALTH had removed two monthly auto-deductions of $39.99 each after this purchase. I have protested these charges and may cancel my debit card as a result. These companies need to be shut down and their operators arrested.

I ordered a birdfeeder. When delivered, it was not as shown -- not even close. The top lid wouldn't even close because the diameter was the same as the cylinder it was to cover. The parts were flimsy tin instead of cast iron as shown. It was 1/2 the height shown in the online photo. I contacted support and they issued a 1/3 refund. Better than nothing but since the item was unable to close, it was really worth nothing (it went unused and directly into the trash can). DO NOT BUY FROM THIS VENDOR.

Order came through after two weeks. But then, two days after order arrived, so did three phony charges to my Master Card. BBB notes that VernierShop is in cahoots with the firm that first tried to levy my Master Card account. Master Card caught it, declined payment, and sent me a new card. This is a SCAM OPERATION and should be TOTALLY AVOIDED.

DO NOT BUY FROM THEM!!! I ordered a hand-held car vacuum described as 95,000 Pa suction. The item I received is labeled as 16,000 Pa. In addition, the charging port receptacle had fallen into the body of the unit, making it unusable. Customer service sends a refund request to a third party. They offer a 50% immediate refund (not received after 2 weeks) and the balance on receipt, minus a 15% restocking fee. Return shipment would be at my expense, even though the return policy states this is unless the product is not as described or is defective. I responded to their email with a request for a full refund and a shipping label, did not hear anything after 10 days. Called customer service and explained exactly why the offer was not acceptable. They resubmitted a request, and I received the same reply.