verniershop.comReviews of verniershop.com

The product I ordered stooped working after just a few uses. I had high hopes, but it turned out to be a waste of money.

I placed an order, and before it was complete, they tried to add on a $5.95 "insurance, etc" policy for the shipment. I kept clicking on NO THANKS but the order wouldn't go through. After the 5th or 6th time, it went through with the $5.95 added on! My bank had already tried to block the first charge, which was the item I was actually ordering. I wish I had stopped there. But I allowed the first charge to go through. When I saw the total and it included the $5.95 insurance, I wanted to cancel the whole thing. I called the number on the website and got the RUDEST, MOST HATEFUL person I have ever encountered in all my years of ordering online. I told her she didn't need to be rude and she almost yelled that she wasn't! I asked to speak to her supervisor and she said one was not available. I finished the call, finding the order numbers she asked for, and she was still rude the entire time. She asked if there was anything else, I said No, thank you and she hung up on me. What a black eye for this company. The most upsetting thing is their tag line says "American Owned and Operated." I tried to support another company than Amazon, but at least they are honest in their transactions.

Have sent two messages through their website contact form, two phone calls, an email to two different email addresses for the company to request info prior to making a purchase over a three day period. No responses to any messages sent, and the two phone calls resulting in being told they did not know the dimensions of the product I inquired about. Dimensions not listed on their site.

SCAM SCAM SCAM this company Vernier Shop AKA seronline.co are just thieves. They sell you something and keep charging your card. I called them 3 times and no refund even though they said they would. I have to go through My bank and we'll see if I get it. Don't buy from these thieves.

The most recent atrocity by this company is to market & sell to USA customers- however send an APPLIANCE that is not even EU pluggable!! Have NO idea what country my coffee grinder works for. Between this & the mysterious $5.95 charge that I wasn’t aware of - I’m done. Not trustworthy. Sad!

SCAM! As others have noted: Automatically and without any warning “enrolls” you in something(?) that charges you a $30 monthly fee. Gives you all kinds of links to dis-enroll and cancel the fee but it doesn’t work. I had to cancel my credit card entirely to put an end to it. They also added a $5.95 “protection plan” ( for a like $15 item) when checking out which I couldn’t disable. SCAM

Very disappointed with my purchase. The product I received was completely different from the images shown on the website. Tried to contact customer service, but no response.

Terrible experience. The product received doesn't look like anything close to what was pictured on their website. And because it was "on sale", they would not offer a refund as all sales are final. This company is a total scam. Stay away!!!!