verniershop.comReviews of verniershop.com

It sounds like a similar experience to others…it markets itself as US shop, but took weeks to arrive from China. Communication on the shipping status was majorly lacking.We used ApplePay & thank goodness because we received several fraudulent charge attempts after purchasing from this site. As others have said, we also automatically got charged for the extra “warranty” but when I emailed, they removed the charge right away. The product ((2) gold, cordless, touch lamps) are pretty but one malfunctions, automatically turning on, so runs down its battery & needs recharging again. It’s extra frustrating because with two lamps, it’s ideal they work together. Thank goodness we got them on sale.

Earlier today, I placed an order for a dress. During checkout, I selected the “No thanks” option for Ultimate Protection; however, I was nevertheless charged the associated $9.95 fee. I initially sent an email regarding this issue and then contacted the 24/7 customer service line for assistance when I saw this was an option. During the call, the representative provided no greeting and abruptly instructed me to hold. After several holds, the interaction escalated significantly. When I requested clarification and later asked to speak with a supervisor, the representative stated that she herself was the supervisor and responded in a confrontational and inappropriate manner. The language used during this exchange was offensive and wholly unacceptable in any customer service setting.

I ordered a small electronic that was apparently from a 2nd party. Somehow I also automatically paid for a Lifetime Warranty which I didn't want, so made my first phone call. Items were supposed to be US made, but it was shipped from China. After receiving, emails indicated they would help with set up. But when I called the customer service number which they promoted, person was very rude and said to email for help. The whole thing turned out to be a bust, and then to top it off, somehow I was enrolled in their 'Rewards Club' for another $39.99/month. When I called to cancel that, the person was again very rude and actually hung up on me. Third call, he said they would reimburse. We will see.

The product I received was of poor quality, plastic wall lamps that barely hold a charge and took twice as long to get to me as they said. At checkout, I said I didn't want shipping protection but they went ahead and charged me $9.95 for it. A month later a mysterious charge for $39.99 showed up on my credit card statement, I don't know what for as I never approved it.

0 Stars Company is a scam. They charged for the order then I received a bill from a third party service for the same item. They said they do not use the third party but the third party had all of my information.

I ordered an outdoor antenna on January 2. Contacted customer service today January 23 about an update on my order. Received a reply saying my order was canceled . I never canceled it but I’m glad it was. This company has very poor communication. I would not recommend ordering anything from them.

The company charged me for a subscription. I did not authorize. I don't do business with unethical charges.

Subscription scam and incorrect product description for super large folding umbrella. Only positive is company did refund my money but not without a hassle. When order was placed, I opted out of a subscription. Was immediately charged as if I opted in so this is a scam right from the start. I called customer service and they reversed the change. One month later, I received 2 more charges and had to cancel my card due to fraud. Then, the product took a month to arrive and shipping status updates were not accurate. The product did not match the description so I had to fight for a refund. I order a super large folding umbrella but the diameter was 10 inches shorter than the description. They wanted to offer me half a refund but I refused. Also, the umbrella itself is faulty when opening because the edges don't open out, the are folded up so you have to manually push the edges down, something nobody wants to do in the rain.