verniershop.comReviews of verniershop.com

I bought a Weed Eater, It took forever then when I got it was in about 25 piece to be put together our selves. Cheap. I have called many times get a different answer each time from someone from a different country. They promised different things each time. Last time said I would hear from then within 2 Business days & thats been a week. It's made cheap. I DONOT feel like they take of their customers. VERY unhappy.

I bought a pressure washer hose connector. Item won't connect to any hose. I called the company,for returning the infective item,I pay shipping plus 15% restocking fee.plus 50% refund on the product . If I had read these reviews before I would have saved myself the trouble. Please don't buy things from these company. They are in NC.

I ordered a dash camera from vernier store which represent themselves as an American company . While checking out i was forced to purchase the insurance for an addtional $7.95 , would not process the order without it. FIRST STRIKE! I live about two hours from their business office in Raleigh,NC and assumed the product would be coming from there. I later got a tracking number showing it shipping from Hong Kong and may not be here for another couple of weeks . I emailed the company with my concerns and got responses from Mark and Tom that were very generic . After reading others reviews here about the customer service reps having asian accents I have to assume these guys are running a scam on the American people . Double charging, not refunding , other misc. charges ..... Robbing people! I will be disputing the charge with my credit card company to day. Avoid doing business with this Sham of a company !!!!!!

Scam . Ordered shoes. Never received them. Got emails everyday telling me there was a delay in shipping. Called the company and got chewed out by a rude lady who told me I need to read the email again that apparently I wasn't smart enough to understand it. Then she hung up on me. DONT BUY FROM THESE THIEVES.

They charged me 4 times for the same pair of shoes. And, charged me for insurance in which I never asked for. Very sneaky. I called 5 times before they finally said that they will refund the money. If I didn't keep up on them, I never would get back my money. I'm still waiting for the return to my account. They said it takes 10 days. It's a shame because they had nice shoes at great prices. I learned my lesson with this company. And, to note, the customer service team are nice and helpful, but they are just the middle guy, they can't give the refunds. I hope I get it.

Awful experience. Random recurring charges for 2x the order price, terrible and rude customer service (if you can wait 20+ minutes to be answered). Shoes are sized wrong, and returns are not possible.

I googled Merrill sandals & somehow ended up on this site which I wasn’t aware of until I ordered. The sandals came weeks later & are totally inferior product. The sole is flat, the sandal is wide & fits poorly. I would never use this company again.

I ordered one pair of footwear and it automatically processed two pairs of the same. When I tried to call their so called 24 hours customer service, it keeps hanging up. I wanted one pair only. And on top of that the order is still sitting there. No option to cancel on the site of course. Update on this, the extra order was cancelled. I shall wait for delivery of the original order to edit this. Thanks