Elly K.
Horrible communication
Horrible communication, I wouldn’t trust them with a plant let alone a whole move.

Venture Van Line is a family-owned moving company dedicated to making the moving process as easy and fun as possible. We understand that moving can be stressful, which is why we strive to provide a service unlike any other. Whether you’re moving locally or long-distance, our team of expert movers is committed to handling your items with care and efficiency.
Venture Van Lines (venturevanlinesmoving.com) has 40 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Showing 33 reviews with 1 star · Clear filters
Elly K.
Horrible communication, I wouldn’t trust them with a plant let alone a whole move.
Ajwa R.
Scammer , fraud this moving company. I had a disappointing experience with Venture Van Lines LLC. The quoted amount significantly differed from what they charged on the pickup day. This lack of transparency raises concerns about their pricing practices, making it difficult to trust their services. They gave estimates 2700$ , when truck driver show up he gave me 7500$. And will asked you advanced payment for booking which is non refundable . I never faced such a big scam in my life .
Response from Venture Van LinesMar 5, 2024
We appreciate your feedback, though we’re disheartened to hear about your concerns. We’d like to clarify that our pricing reflects the accurate inventory, and any adjustments are based on additional items added to the move. Transparency is our priority, and we’re here to address any specific issues you may have encountered. Please reach out to us directly so we can resolve this matter together.
Behnam H.
The Fraud and Scam company. They do not want to pay my refund and do not answer calls/emails. This company should not be exist legally.
Donald S.
Used venture Van lines last month was quoted 1600$ then after the movers took my furniture hostage they increased the bill to 3000 $ I am 65 and on disability and could not get a response for the discrepancy. They sent a taj Cohen moving to my house went 1400$ over I would be happy to get my 600$ deposit back
Cynthia C.
Do not use this company. They are a fraud and hold your items hostage if you don’t give them more than agreed from the contract. Horrible DO NOT USE them. They went through another company called Federal moving and Storage that took our stuff because we didn’t Zelle him money to his personal account. We were going to pay with card to the company but he wanted us to have no tracking. They are a scam and a fraud.
Razmin S.
I had the absolute misfortune of dealing with Venture Van Lines LLC during my recent move, and I must say, it was nothing short of a nightmare. If I could give them a negative rating, I would. First off, I made the decision to rent a truck and drive myself to save money on the move. However, I thought it wouldn't hurt to get a few quotes from moving companies, just to explore my options. That's when my ordeal with Venture Van Lines began. Charlie from Venture Van Lines LLC called me, and he was incredibly persuasive. He assured me that their quoted price was final and wouldn't increase, despite my reservations about hidden fees. He even tried to convince me that their terrible reviews were for a different branch, and he showed me a website that apparently had no complaints about them whatsoever. Charlie's offer was $500 more than what it would have cost me to do it myself, but his smooth talking got the better of me. I provided them with all the details about the items I needed to move, including pictures of some of them. Two days before they were set to arrive, Jack, another representative from the same company, called me claiming that I had more items than initially disclosed, and I needed to pay an additional $500 immediately. Frustrated and stressed, I reluctantly paid up. But the real nightmare began when the truck finally arrived. They insisted on an additional $3,000 on top of what I had already paid, claiming that I had even more items than they initially thought. At this point, I had no choice but to pay up since it was the day I needed to vacate my house. To make matters worse, the company was aware that I wouldn't have my new home for at least four more days, but they loaded my belongings onto the truck anyway. When I explained this to them, they simply hung up on me. On the day they were supposed to arrive at my new home, I tried calling to get an estimate of their arrival time, but they ignored my calls. The company even claimed they couldn't locate the driver and that his phone was off. It took a grueling 10 days for them to finally get back to me and deliver my belongings. And to add insult to injury, many of my items arrived damaged. Plates were shattered, drawers were broken, and glasses were reduced to shards. Venture Van Lines LLC is a company that operates with deceit and dishonesty at its core. Their promises of a fair price and reliability are nothing but empty words. Stay far away from this company if you value your sanity and your belongings. My move with them was a costly, infuriating disaster that I wouldn't wish upon my worst enemy. Answer to your reply: While I appreciate your effort to clarify the situation, I must express my continued concern regarding the significant discrepancy between the initial quote and the final charges. Despite my efforts to provide detailed information, including the estimated sizes, quantities of cabinets, and photographs of my items, the final price was adjusted multiple times, ultimately doubling from the last quoted amount. This experience has left me questioning the transparency and professionalism of your quoting process. I believe there was ample information available to provide a more accurate estimate from the outset.
Response from Venture Van LinesFeb 12, 2024
Thank you for your feedback. We strive for transparency with customers when we give quotes. After revieing your moving documents there were many discrepancies with the items given to your agent vs the items being moved the day of pickup. When more items are added on the day of pickup this generally raises the price of the move. If you have further questions, we would like to speak with you. Please feel free to give our office a call anytime you are free. Thank you in advance.
Debbie
Venture Van Lines Review Wednesday, October 18, 2023 4:42 PM Venture Van Lines BEWARE This company is a Broker, not an actual moving Company. They promised me everything I needed and gave me nothing but an Expensive Mess. I still am fighting with the actual Moving Company to deliver my stuff. I went with them because I thought they were reliable NOT. They promised me a good price, a 4 day delivery, safe delivery. The movers got to my house Believe me I told Venture Van Lines everything I had and the movers said there's no way we can do this for the price I was quoted. They said it's double the amount of boxes, furniture etc. I fought with them but in the end they had me at their mercy. Because I flew out the next day. The price started out at $2,700.00 and ended up $6,400.00. This Venture Van Lines is a rip off. They tell you whatever you want to hear and promise the moon. I didn't ask for much just get my stuff to my new home in California in 1 piece and as soon as they could. AR a low price. With my furniture and boxes I had an 8 x 10 room only half way filled from wall to wall and 3/4 filled from floor to ceiling. Isn't much. Update, the moving company is holding my stuff hostage and says if I don't pay in full now they Won't Give Me My Stuff. I am not paying them in full. I have contacted my lawyer and telling the websites that are important so people won't get Ripped Off like I did.
Response from Venture Van LinesNov 3, 2023
Please provide us further information as the situation does not sound familiar and we would like to come to a resolution with you
Kristie
I paid more than double the original quote. Delivery was not when expected, missing items, damaged items. Absolutely horrible customer service finally started a claim with a 3rd party only for them to email.me saying Venture Van lines requested my claim to be closed and to contact Venture Van Lines if i had questions. Lying, cheating disrespectful and flat out don't care about being a respectable company. You should be ashamed.
Response from Venture Van LinesOct 9, 2023
We wanted to reach back out to you after we were able to locate the file to discuss the claims issue. We ask that you please contact us regarding the claim. The claim goes directly through your carrier and not Venture Van Lines, so we would have no way of requesting the claim to be closed. I am not sure who provided you with that information but it is not correct. Please call our office at 5617257431 so we can assist you with placing the claim properly for your move. We are very sorry that you are having so much trouble and we really would like to assist you in taking care of this.