Bobs Y.
Avoid this scam…
Made an order 24 days ago and still have not received my order tried getting a refund twice a 8 day period apart the first time they assured me my product was being shipped and I would receive tracking# the second time they said they were waiting for more inventory and refused my refund. This place is a scam
Response from VelarosySep 18, 2026
Dear Customer, Please note that Velarosy has recently come under new ownership. This review relates to a purchase made before we acquired the domain and launched the current Velarosy store. We were not involved in this order and unfortunately do not have access to the previous company’s orders or customer records. The current Velarosy business is separate from the former operator associated with this domain. We understand that this does not change your past experience, but we would like to clarify that this review does not relate to the products or service provided by the current Velarosy team. Kind regards, Velarosy Customer Care