Jillian
Stay away from this site!
Add me to the list of people that should've checked Trustpilot before playing on this site! I've bought packages on here, the last one being January 19th. I've had it sitting at around $50 since then, as it wouldn't let me redeem until I was at $100. I finally got it to $100 on March 6th. I redeemed my $100, but of course, they only sent me $25 because of that lovely 5.7 rule (which is not in their terms and conditions) saying that the winnings were off of freeplay. Stay far away! I have put $120 into them, so at least I'm only out $95, but still...it's the principle.
Response from VegasWayAug 6, 2026
Hello, We're sorry to hear this experience left you feeling so disappointed. We can understand why the redemption outcome raised questions, especially after the purchases you described. We'd be glad to have our Support Team review your case again and explain how the applicable redemption rules were applied based on your account activity. We appreciate you bringing your concerns to our attention.




