VauguReviews of vaugu.com

This company is a scam. The items look nothing like the pictures, the quality is a cheap fabric. I spent $118 on 3 dresses and customer service told me to keep the items and offered me $21, the. $38, and then a “final” offer of $50. I will be disputing my credit card charges and reporting to BBB.

Terrible quality! Fabric content listed online isn’t accurate. No fabric content tags inside the garments, but my guess is that’s because they’re all made of cheap poly, rather than the 65% cotton 35% rayon blend listed. Cheap garbage not priced cheaply.

Do not buy from this company! Returns or anything but “easy” - one of the items I purchased was not as expected, but I was hassled to no end when I tried to return it. Like other reviewers, I was initially offered $7, then, $14, then $22 (final best offer - seriously?!) to keep the item and not return it despite having paid $40 for it. I am going to dispute the charge with my credit card company. This is not an ethical way to conduct business!

DON'T MAKE THE MISTAKE OF BUYING FROM THIS COMPANY. WATCH OUT. The photos on Instagram are deceiving. I saw a dress on a linen-like fabric, with texture. I received a cheap satin-like dress, no texture, very inexpensive printed fabric. An outrageous rip-off. Seems they produce their photos for advertising with quality clothes that look nice, then they reproduce mimics. Terrible quality.

Do not order from this company or anything site that resembles such items or clothing. The clothes are very poor quality and even though they say returns are easy they are not. You have to pay to ship this crap back to China. Please save your time and money! This company is a total scam

I concur with the other poor reviews. The customer service is outrageously bad. The website says "Easy Returns", but there is no phone number to call to request a Return and their email response, when you finally get one, is that they will provide a credit of $8 and let you keep the item you wish to return, despite the fact that it cost $50. Their sizing is not consistent and the fabrics are not defined on the labels. I should have known better! Ugh!!

Terrible customer service. Items online weren’t available , although they charged my credit card anyway. No one is replying to my emails to process a refund. Do not buy from this company.

It took over 3 weeks to receive my order. When it finally arrived, it did not fit. I reached out to the company and let them know that the item did not fit and that I would like a return label sent to me, per the instructions on their website. The response I got was that they did not accept returns that they could give me an $8 refund and that I could keep the item. The cost of the item was $76 in total. I responded and said that I did not agree to that amount and they countered with a $16 refund and to keep the item, that did not fit me. I do not recommend purchasing anything from this company.