VauguReviews of vaugu.com

Total scam. Items are made from cheap see through materials. Sizes are completely random.There is NO customer service or returns possible. They offer you 25$ reimbursement but then they block you from further contacting them so you actually never get the refund. DO NOT BUY FROM THEM.

THIS IS A TOTAL SCAM! I received my dresses but they were not the right size. When I went to return, the only contact was an email response in which they told me that they would offer me $20 and I could keep the items instead of my full refund!!! What am I going to do with dresses that don't fit??? I had read other reviews that talked about exchanging sizes which were apparently fabricated. Their offices are in Dubai and they said I could return the items at my own cost which is as much as the dresses! This company should be banned from false advertising!!!

The clothes did not ship until months after I ordered them. The quality of the clothes is incredibly cheap. When I wanted to return the items, customer service tried to give me $100 when my order was over $200. What a scam. Do not order from here!

Based in Dubai, they avoid returning product unless the customer, you, pay freight! My order was $245, 2 items never made it (had to contact them for tracking) and only 1 item fit. Service credited the 2 non-shipped items and offered $20 in lieu of crediting approx $150 in merchandise I wanted to return. Horrible!!

I purchased some dresses to try on for my sisters wedding.. the reviews were mixed on the sizing so I purchased both M and L in a few styles as their logo and return policy said "30 day easy return policy!" Every dress was either completely sized incorrectly, made of very poor quality, no lining, poor zippers or NO zippers at all on a few of the dresses as you cant even get on. I have emailed them repeatedly to ask for a return. There is no other way to get ahold of them. A week later and still no response. And my 30 day is just about up. Now when reading the fine print it says, they only accept returns if there is a quality issue..SHADY! DO NOT BUY FROM THEM. TOTAL SCAM! $350+ down the drain! Will be contacting my credit card to file a complaint. I would give them zero stars if I could. BUYER BEWARE!

They don’t deserve one star. Total rip off company. Cheap, see through material. I wanted to return dress for refund and they offered $10. On third try it’s now $26. I’m posting bad experience on their website. It seems to disappear. But I’m going on Twitter next.

This company does not stand behind their return policy. I ordered 5 dresses; each one is poorly made, has awful material, and is nothing like the pictures depicted. They are not refunding me and will not provide a mailing address to return the clothing.

I DO NOT RECOMMEND ORDERING FROM HERE. The sizes do not match the measurements listed at all. Everything is like 2 sizes too small. They refuse to refund me the total amount and let me return them. First they offered me $5 & then went up to $35, just to keep the clothes. I cannot get the dresses over my head!! It’s crazy. I’m going to have to refute the charge with my credit card company I guess??? Just sucks.