VapiumReviews of vapium.com

I ordered my vaporizer and made it all the way through the check out and paid. Once I got a confirmation email, I also got an email that my product is on back order. It didn't say anywhere online or while purchasing that it was back ordered. If that were the case, I would've chosen a different color or purchased somewhere else that wasn't back ordered. I have no ide when to expect to receive my product and am very unhappy I wasn't made aware of this until after I completed my purchase.

Ordered on th 7/4/17 it's 7/11/17 and my item still has not shipped. Shipping cost $17 for $15 of merchandise!!!! Terrible communication. If an item is on back order, it should be communicated so.

Estoy esperando atención al cliente, más de 24 horas. Wait help assistance from 24 hours.

I'd rate it 0 stars if I could. I bought my Summit+ for 150$ and haven't been able to use it. It doesn't work and it was a huge ripoff. DO NOT BUY! Avoid at all costs. I've emailed them and they still haven't been able to rectify the situation. MIRANDA PENLAND

Vapium quit holding a charge after a few uses

I bought a Vapium from a local store. It didn't work for me so I sent it back to Vapium. Vapium sent me a new one, which also didn't work for me. I want to exchange it for something else. Do I go back to the store? Mark Odolecki

After one month of waiting i have received no reply but merely pestered with requests to leave a review

I will copy the email I sent the company upon purchase and discovery of these flaws. I sent this email February 21st and it is now March 19. I have not heard a single word of reply from the company, save to inform me I sent the email correctly. Also worth mentioning is I have an Arizer Solo and Extreme Q, as well as a Flowermate Mini Pro and all four perform much better. I have also used the Davinci Ascent, Pax/2, G Pen Elite, and countless other less expensive portable vapes. I have not come across a single one that produces less vapor (or on most settings any vapor at all). It has to be set at one of the two highest settings to get any visible vapor even on black backing with light positioned for better measurement, and even then after numerous session attempts, half the flower is still green, not even yellow. I wish I could get my money back. A real shame as the concept is great. Email as follows: "I have just recently bought your vaporizer for a ski trip I ended up missing. Today is the first day I have tried it. My model has shipped with two flaws. First and most important the charge cable does not fit snug in the charge port. I had to arrange the vape and cable with a feather touch to keep the vape charging. Literally touching the cable or the vape while charging disconnects the two from proper connection and charging ceases. The second flaw is the bluetooth pairing. I have tried pairing it with my current Galaxy S4, my girlfriends iphone 6, an old iphone 4s and a galaxy s5. All of them pair with it, but none of them are able to control the unit using the app. I tried updating the firmware through all four and it says no devices found. None show up when I scan either. I am much more concerned with the charging issue than the bluetooth, though I would like the device to work 100% What is the procedure for solving these problems? Thanks"