VapiumReviews of vapium.com

Great product highly recommend best vape for your money

After owning my Vapium Summit for only 4 months, it malfunctioned and would not hold a charge. Unfortunately I had neglected to register it when I received it as a Christmas gift so it was not under warranty. I emailed customer service asking what I needed to do to have it (hopefully) repaired. The customer service rep was wonderful! After emailing him a copy of the purchase receipt, he initiated the warranty so I could send it in for repairs at no charge to myself. I greatly appreciated that! I love my Summit and use it daily. Great little apparatus! And fantastic customer service!

I love the Vapium Summit+! It's an incredible vaporizer for its price range. The 2 year warrantee is also really nice, and Vapium's customer service was quick to help replace my Summit+ when I emailed them in after mine broke. After sending them a bit of information and a picture of my broken Summit+, I was mailed a brand new one, and even got some cool accessories like a T-shirt! These guys are super awesome, and the Summit+ is a wonderful vaporizer at its price range. Would totally recommend to anyone who wants to get into Vaponic and wants a solid vape at a good price, or a vape coneseur who wants a nice on-the-go adventure vape!

I had some issues with my Summit: the glue that holds the magnets for the mouthpiece and the oven chamber lid dried out, and I had to reglue them. More troubling it began to have problems turning on- it was fixed by an overnight charge, at first, but eventually would not power on unless it was connected to the charger. Email support was prompt and courteous. I was issued a return authorization without hassle, and VapeWorld determined it was not repairable, and is sending me a new one. I haven't received it yet, but so far my experience with customer service at Vapium and VapeWorld has been positive. I have some reservations about build quality, but I'm optimistic those will be removed with my replacement unit

One of the most satisfied purchases I've ever made. Increadibly well made product, performs exactly as advertised. Always responsive and friendly with questions and concerns.

The service for my replacement was excellent, keeping me updated during the process. Thank you.

Sent mine out on warranty and in 14 days a new one was at my door. Impressive!

Excellent product and company.