Vape Wild brings you an online vape shop that has everything you want and more! With wild prices, bonus e-liquid in every order, and live customer service at all hours of the day, why would you shop anywhere else? Your first order is even on us! Ask a customer service agent for details.
VapeWild (vapewild.com) has 285 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
vapewild.com
Website
vapewild.com
Category
Professional Organizations
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: March 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I did previously give vape wild a good review. But my oh my how things change. While every other vape juice company gives and accepts promo codes. They don't. They won't budge. I'm a loyal customer. You think they would give discounts to loyal customers. Nope they do not. They only give discounts to new customers. That's their pitch. We lure them in, once we got them. We give no discounts to our loyal customers. They kind of remind me of Verizon. Great prices to new customers, But once you are a customer. The prices jack up. There are so many other ejuice companies that will always offer a discount or promo code. Example Mt Baker vaper or direct caper. Vape wild uses 3rd party online searches that say you can use a promo code. But when you go to use it, it's not valid. Just a way for them to do cheap advertising. I know the game. They'll deny it, but it's the truth. Go ahead and do a search for a promo code for vape wild. I'll bet you a million bucks it doesn't work. Only first time buyers. What a joke! I even tried to call and do a chat to get a discount. They would not budge. So if you care about being treated right and getting discounts for being a loyal customer. Vape wild is not the company for you. It isn't for me!!
Response from VapeWildMay 3, 2019
Thanks for your review, Nick! We are so happy that we were able to be here for you. We are only able to have the best customer service because we have the best customers, such as yourself! We hope you enjoy your juice! Vape on & stay wild!
-VapeWild
FA
Francisco Alejandro C.
i had an awful experience.
i had an awful experience.
the customer was very rude to me and assumed that I was trying to scam them.
I bought many times but the product is cheap for a reason, not good at all.
and their customer service is very likely the one you experience in a dictatorship.
Response from VapeWildApr 26, 2019
Hey Francisco, we only allow one Welcome Pack per customer/household & we take identity theft very seriously here at VapeWild. If you feel that there is any miscommunication or confusion, please feel free to reach out to one of our agents & we will be happy to help clear things up with you!
-VapeWild
DA
Dan
They wanted too much information
They wanted too much information, including social security and photo ID. It just doesn't seem worth having my identity stolen over some vape juice. I've never been asked for either in the 3 years I've been vaping for more than credit number and address. Sure they might not intentionally do anything wrong with it but even microsoft isn't immune from hackers.
Response from VapeWildApr 24, 2019
Hey Dan! Entering your Social security number is optional, you do not have to enter it, but it just helps to age verify you quicker! With FDA laws, you must be age verified before we are able to ship product to you. Photo ID's are not always necessary if the information entered on your order matches what the public database has on file for you. Please feel free to reach out to our customer service via LiveChat on the site & an agent will be happy to help you through the process. We hope to help you through this process as quickly & with as little information as possible.
-VapeWild
MB
Martin B.
Bad juices
Ive got two sample packs with 22 flavours, all 22 flavors were awful.
Response from VapeWildFeb 18, 2019
We're sorry to hear that you're not enjoying, Martin! Please contact our customer service & they will be happy to troubleshoot with you or help you find flavors that you may like better! We sure hope that we can help you find some juices that you'll enjoy!
-VapeWild
AC
alberto C.
Sold and will not exchange a defective mod
Update. Vapewild sells clones. I would not recommend to buy mods from them. Oh they have kept the mod and my money. Merry Christmas Vapewild.
I was very hesitant to buy from them in the first place, but they were the only place that had the variant of a mod I love. I order the mod, and everything was delivered on time. I wasn't crazy about receiving a mod in a bubble envelope, and that may have contributed to the problem.
I already own two different variants of this mod, and both are great. I open the box, took out the mod and heard something rattle. I inspected the mod and found that the fire button was loose. It rattles up and down, and sides to side like it was not connected correctly. I immediately went to Vapewild and chatted with them online.
A long conversation later and uploading a video of the defective mod and then showing them my mod without the defect, that didn't convince them there anything wrong with the mod. The final thing is Vapewild will not except a mod that is obviously broken physically unless it misfires. Sorry, there's already a lot of grief with batteries and mods in the news. The last thing I need is a short or something worse. If the button was loose than what else was not connected inside the mod, it's not a chance I am willing to take. If this wasn't a mod I already have two of, I might have given in, but both of my mods are excellent, and neither have a loose fire button.
They did give me a return label. I told them they could have their poorly built mod. I have a lot of mods and gone through bads ones. But I cannot accept a badly constructed device that can potentially shock me or shock a friend of mine while using it. If Vapewild finds that acceptable, then I do not need to buy anything else from them. I only can wonder how many low quality and subpar items they pushed on customers who don't know their rights as a consumer. No one would accept a TV or appliance with a loose part. How about an electric shaver where the cartridge blade is loose when installed.
Yes, in the end, I lose because they kept my money, but I'm not going to keep their defective product. They may not have made it, but they are selling it to an unexpecting public that trust them to sell a quality product.
RESPONSE TO VAPEWILD: I own two of the of the same mod, and they are just fine. A friend of mine who introduced me to the Tesla Punk Mini, his mod is excellent. I find it very hard to believe that my friend and myself just happen to have the only three mods in the entire production that have no issues. So let's give you the benefit of the doubt and we happen to be the only ones with good mods, and the rest of the production has that defect. So how these products are bought unseen, then there needs to be a disclaimer in the product page warning the customer that these mods have a loose button, which there is not. You can hide behind excuses and company policies but what was sold was a badly built electric device that you just admitted that has a known defect.
NOTE: I own a lot of vaping mods. None of them have a loose fire button. I had ones where the the battery door eventually would break or died because the built in battery lost charge over time. But never a loose fire button. Tell that story to someone new to vaping.
Response from VapeWildNov 9, 2018
Hey Alberto! We're truly sorry that you are not happy with your device. We received your device back & compared it to many other Tesla Punk Minis & there were no differences between any of the fire buttons. All of the Teslas that we put our hands on had a slight rattle with the fire button. These products are made in China & the rattling button is very common with these devices. The firing buttons on each mod vary, some mods may have a slightly loose fire button, whereas, other mods may not. The slight looseness of a fire button does not deem a mod as defective or unsafe. We understand your concern, but we can assure you that a slight rattle will not cause you any problems with the function of your device. Thank you for your review!
-VapeWild
CP
Conor P.
They sent me a faulty product
They sent me a faulty product, corresponded with me for 3 weeks wasting my time and then refused to give me a refund. Absolutely illegal and I'm at a loss as to what to do
Response from VapeWildOct 22, 2018
Hey Conor! We looked into this a little further & per your conversation with our agent, the batteries that you are using are not the correct batteries for this device. The device requires 18650 batteries, once you input the correct batteries, your device should work properly! VapeWild will not issue a refund due to consumer misuse. Our agent has given you all the correct information that you need to get your device working properly. If you have any further questions, please do not hesitate to reach out, we are always happy to help!
-VapeWild
DA
Dawna
I was unable to order on their website…
I was unable to order on their website last week due to a website error. The chat was unavailable so I sent an email. They apologized and offered 10% off my next order. When I tried to use it, it failed and I reopened my trouble ticket. The reply was that it had expired and to reply with any questions. Nothing more. The poor customer service is enough to make me shop elsewhere. I can get cheap juice and bad customer service from china.
In response to vapewild's response.....I appreciate you taking the time to respond. If your representative had stated that I had a 2-day time limit to respond or that the code expired after 48 hours, I would have ordered quicker. I work in customer service and no how important it is to provide crucial information to the customer. Your representatives need better training on these important disclosures.
Response from VapeWildOct 22, 2018
We're very sorry for the inconvenience, Dawna! The code you were given was created to be used within 2 days of receiving it to be able to receive your discount. Unfortunately, we are unable to extend codes beyond their expiration date and our customer service agents are unable to create new codes for customers who didn't get to use the code in question. We do always have great deals & random coupon codes, so we would hate to lose you as a customer over something like this. We hope you stick around!
-VapeWild
DA
Dan
Beware this company sells fake Chinese…
Beware this company sells fake Chinese knock off Freemax Fireluke Dual Coils. You can tell they are not real because the package bar code is not located in the correct spot when you compare the box to real Freemax coils. You can also tell from the metal cut on the atomizer fluid ports and this is not Kanthal Cotton. There is a reason their prices of 8.99 for Freemax coils is too good to be true because in fact it is. These knockoff coils wont even last for 24 hours. I am a vape veteran wrote this review so others wont have to be as disappointed as I am and waste there hard earned money
Response from VapeWildOct 2, 2018
Hey Dan! We do purchase our hardware directly from Freemax, you can check out their Global Partners list at the following link:
http://www.freemaxvape.com/global-partners/
You will find VapeWild under USA-TX. Our prices are not too good to be true, the price is real & the coils are authentic. We're sorry that you're having issues with this specific pack of coils, we sure do hope you'll try again!
-VapeWild