Joe S.
I Gambled And Won!
From start to finish the customer service has been outstanding! This is a unique buying experience, I took a chance and I’m more than satisfied with my decision. Coming from a Panasonic and a Sony 295es most recently a Sony325es, I wanted to try something groundbreaking. The customer service representatives were thorough, answering questions in a timely fashion and doing an admirable job in light of inquiries and customers worldwide. Of course nothing and no one is perfect including Valerion, their commitment to “making it right” is noteworthy. Since receiving the Max, I can say with certainty, it has exceeded my expectations. Not only does it measure up to the Sony 325es, once I tinker with the settings I’m confident it will surpass it. I’m using an 11.2 sound system complete with Dolby Atmos using Totem speakers. The experience is immersive and I’m chomping at the bit to try the 3d feature. In my experience I thing the major brands Get complacent and their customer service lacks due to it. Now that Valerion has burst on the scene with the Max and transcended the “lifestyle” label, I believe they should be considered as a dedicated home theater projector as well. It’s nice when things work out like they did in this instance. I gambled and won!


