ValerionReviews of valerion.com

This company is truly exceptional and here's why. I preordered the VisionMaster Max in August after reaching out to customer support to ask about the timeline for their new flagship model. I was told to expect shipping around Nov/Dec, so I went ahead and preordered. Later, during Black Friday, I noticed they were offering a promotion that included a discount on the projector plus a bundle with one of their premium accessories: ceiling mount, walnut tripod mount, screens, etc. So I reached back out to customer support to ask about the discount and whether anything could be done regarding the bundle. NOT ONLY did they refund me the full discount amount, they also sent me BOTH the ceiling mount and Walnut Tripod! On top of that, they included a discount code for future purchases on their site, which I'll be using for an outdoor camping screen! This level of customer service is rare. Huge Thank You to Allen and the Valerion team for going above and beyond.

I recently purchased the Pro2 model and it's pretty great right out of the box. It's especially good in the daylight. Highly recommend for your home theater setup. I contacted customer service about a question and they were quick to respond and helpful.

I ABSOLUTELY LOVE the new Valerion Max projector. The clarity, brilliant color and the deep dark blacks (which are extremely hard for projectors to do) are all 10/10. But first need to comment on the amazing customer service too. Allen and the team were super responsive in helping me out with setup questions, ensuring I received all "early adopter" benefits and more. Just exceptional customer service and you can tell how excited they are to work there and bring these products to market. 10+ customer experience. But back to the projector: I have tried all types of sources (HD, streaming 4 k, HDR, and DolbyVision and the picture and sounds is unbelievably good with the projector recognizing all video and sound formats. This replaced my Optoma 4K laser projector and I use the new one probably for 3X the viewing as it look so good (Sports, movies and basic TV). Beats expectations and am blown away by how wonderful it is! And my wife agrees .... And can't wait to try the 3D with my family! 10/10. BUY IT!!!!

I was in doubt to choose traditional vs new company. I am glad I selected Valerion Pro 2. My family loved the projector. I was also in doubt because some post says rainbow effect and I know I am sensitive but with this projector I didn't notice any effect. This is great purchase for me and great time to have this one in holiday season. :) I was also in doubt about the support team. But they are also good, after sale support is very friendly and supportive.

Amazing customer service! They go above and beyond ANY customer service I've ever dealt with! Just can't say enough about it! Buy this projector for outstanding picture quality and ZERO worries if anything goes wrong.

I have a valerion vision master Pro 2. This projector was super good quality truly giving the cinematic experience with the quality. Thought it's a budget projector but not. It's up to the standards of high end projectors and compared with high end jvc. Apart of some noticable difference in dark scenes as I want to really compare frame by frame there isn't any much to worry. As part of routing viewing we can't even find the differences. Also the support team is really awesome to get an instant support regarding the speaker setup. Finally loved it

I’ve had one of the best customer support experiences I can remember with the Valerion team. Throughout my recent purchase, I made a mistake when ordering the wrong version of the Thunderbeat system, but the support team handled everything with kindness, professionalism, and impressive efficiency. From the very beginning, Valerion's team was incredibly responsive and proactive. They not only understood the issue immediately but also kept me updated at every step, always with a friendly and reassuring tone. It’s rare to find a company whose support team shows this level of dedication. Thank you, Valerion team, for making everything so easy and pleasant!

Quick response from customer service fulfilling my request to update my order. Customer service had an additional question which I answered and the change order was completed shortly after.