ValerionReviews of valerion.com

I was one of the early backers on the KS campaign for the Valerion visionmaster pro 2. Supporting a startup always comes at a risk, but given the many very positieve reviews online and claims, I was convinced to join the experiment and purchased the Pro 2. It took some time still before the KS campaign was finished, but the support team of Valerion was very open on the shipping dates and you could clearly see they did everyting they could to speed up all processies. And oh boy, when I received my Pro 2, it was every bit what I expected! I'm using it now for more than 8 months and the overal experience is really great! The image is cristal clear, the brightness is unmatched and even on a sunny day the picture is still amazing. The image gets better when you can dim the lights, it's truly amazing to see the collors and contrast! My pro 2 is currently 2m from the wall and with the optical lens, you can modify the screen to your needs. For a regular movie or tv I prefer a 80" screen, however when looking at sports or certain movies I tend to increase the screen to a 120" or more which still looks great. Currently i'm also using the speakers of the projector still, my main reason for that is that I'm satisfied with the audio quality and don't think it's yet worth the investment. Talking about the (fan)noise the projector makes, I'm more than ok, if you increase the brightness you'll for sure hear the fans, but when you watch a movie in a dark environment with low brightness, it's very hard to hear the fans, only in very quite scènes or when you have it paused, you can (if you really want) hear a little background noice of the fan. Overall I truly love my purchase and I highly recommend to consider this as your remplacement for your tv or improvement of your movie nights!

Issue with new projector described to them and they immediately knew what it likely was. They shipped the part for me to install (power cord) very quickly.....only 4 days including the weekend so like 2 business days. I couldn't be happier and am confident that if this doesn't do it, they will be similarly supportive until it's 100% resolved. They were polite, prompt, and effective, keeping me informed as to progress. Edit: The cord they sent fixed the problem and I've used it daily ever since. So the projector itself matches the top notch customer service.

Products and costumer service unlike anything i've ever experienced. World class level. Other manufacturers need to watch out now, because the game is about to change on big scale. From costumer service perspective they are very fast to respond and do so with respect and taking your every opinion in mind. I haven't had any warranty issues yet, but from the inquires they've helped me with really gives reassurance. I rarely write positive reviews here, but had to do it know, because these projectors (I have the Pro2) are unlike anything in their price range.

It was every good

Hello, I am very surprised with the image quality of the Pro2 model I purchased. The image is impressive and there is room for further improvement, such as adding an RBE reduction through an update. I was very happy with Valerion's support. They are very friendly and try to solve any problem and are fast. I can attest that this company delivers and cares about its customers. It is an example to follow for other brands with which I have had bad experiences in the past.

I recently had the pleasure of purchasing a Vision Master Pro 2 from Valerion, and I couldn’t be happier with both their customer support and their product. They went above and beyond to help me with a warranty transfer, making the process smooth and stress-free. Every question I had was answered quickly and clearly, which gave me a lot of confidence in the company. As for the product itself—it has been a stellar addition to our home theater. The picture quality and performance have elevated our movie nights, and gaming on it has been an incredible experience. It truly delivers on every front, making our setup feel complete. Between the top-tier customer service and the excellent product quality, Valerion has more than earned my recommendation.

They take care of any issues without question as long as the projectors within warranty specs.

I preordered the Max unit, along with some accessories. There were several Fall Bundles that did not include the Max, so I reached out to customer support for options. I also had some technical questions, that I weaved into the same "ticket", along with several follow ups. I now on email 5 or 6 and the quality of the responses have been extremely high. I have been able to talk to the same person, they respond quickly, and have been very thoughtful in their responses. Customer service can often be overlooked when making a purchase (especially for electronics) but I can say that my experience with Valerion's support speaks leagues about the Company and has earned my confidence in purchasing their products. The products are great too, but I already knew that from reviews. Customer service A++