Shawn Y.
Expensive Engagement, Weak Discovery, and Misaligned Delivery
I hired Valere for a highly specialized AI-powered media software platform involving FOIA case discovery, evidence ranking, multi-asset video editing, and documentary-style body cam storytelling workflows. My experience was deeply disappointing. From my perspective, the biggest issue was the discovery and planning phase. For a project this specialized, I expected a serious feasibility process that involved studying representative raw files, understanding successful body cam YouTube workflows, and defining what could realistically be automated. Instead, it often felt like I was repeatedly explaining the same core concepts throughout the engagement. Progress felt slow, fragmented, and frequently disconnected from the actual business goals. Meetings often focused on discussing what would be done rather than demonstrating tangible progress. Even when deliverables were shown, they often did not align with the operational workflow or level of sophistication originally discussed. Another major frustration was the gap between the sales vision and the execution reality. The product initially described during the engagement process felt far more advanced than what the delivery team seemed prepared to build in practice. Over time, the workflow appeared to drift toward a much more manual and simplified implementation than what had originally been presented. For the premium rates charged, I expected: stronger product leadership clearer acceptance criteria earlier working prototypes better evidence of engineering progress tighter alignment with the business objectives Unfortunately, in my experience, the value delivered did not justify the cost or time invested. I would strongly encourage anyone considering them for a complex AI or workflow-heavy custom platform to conduct extremely thorough due diligence, insist on detailed feasibility validation, and require milestone-based proof of progress early.