U.S. Plastic Corp.®Reviews of usplastic.com

Absolutely the worst purchasing experience I have ever had. Terrable communication between US Plastics, there vendors, my frate company and me the customer! Over all bad experience. I will definitely not be using US Plastics in the future.

Tried to make a order. Had to make an account and the site would not accept my address when no problem with other sites. They need to offer paypal or credit cards. So I deleted everything and moved on.

Horrible customer service. Other than the consumers need for the products that U.S. Plastics provide it’s hard to believe how this company survives. The company’s owner seems like he had the right idea with his aim on what he hoped his company would be, but it can be great if he would vet his employees by recording his employees on the phone and their lack of professionalism to maybe help improve their customer satisfaction. If the bottom dollar is all that matters to you then keep doing what your doing until your business implodes on itself.

Cheap shoddy products, with poor workmanship and really expensive shipping. They accept returns, but it costs almost as much as the products cost to ship them back. So basically you lose money returning things, or you're stuck with crappy "Tamco" tanks. No threads or seal on cap and the screws for this garbage collar (which takes up half the top) go all the way through you can feel the screws sticking through on the inside. And their "outlet" fitting us a POS too. Will never order from them again, it's like washing machine repair people decided to go into the plastic tank business.

We placed a significant order with US Plastic on 10/12/21, knowing that 1 item was back ordered on the website. However, we chose the setting during checkout, to have that back ordered item shipped separately. So that the rest of the order would ship out immediately. This was necessary, as we had ordered a significant number of "sample" items to try out on our jars. We had purchased 1-5 of various foil seals, to make sure that they worked properly with our jars. We had then planned to place large orders on the seals, once we had this confirmation. We had also purchased many other types of seals for us to use, to last us until this we had time to test out, purchase and receive the foil seals that we had planned to test out. We waited and waited for the package to arrive. Nothing. Not even an email letting us know of the backorder, or that nothing had shipped. Nothing. When we logged into the account, we then found out the backorder status for the entire order. Not just for the 1 item that was marked as backordered on the website. We emailed them twice on 10/19/21, once to each of 2 email addresses. We received absolutely no reply at all. We tried calling 10/22/21 after realizing that email is not read by US Plastic. We were redirected to voicemail, despite holding for a live person. We left a voicemail, but still have not received any call back, nor change in the order status, nor email reply. Nothing. AVOID THIS COMPANY LIKE THE PLAGUE. THEY HAVE ZERO CUSTOMER SERVICE, and apparently can't even do the one main thing a store is supposed to do. Sell items to a customer, and not just take their money and run.

Not on Time, low quality on and expensive.

Terrible customer service. Never do business with companies that you can't return items us plastics made a mistake sending to me . No refund and no help fixing the problem . 69 dollar order and they lose my business forever great customer service ..don't shop here there thieves !!!!